It's all about the answers!

Ask a question

RTC Client errors on Ubuntu


Andrew Wilde (272) | asked Jul 11 '11, 7:04 a.m.
Hi,

I have been attempting to get the RTC client 3.0.1 working on Ubuntu 10.04 but I continously get this error:

No more handles [MOZILLA_FIVE_HOME='/usr/lib/xulrunner-addons'] (java.lang.UnsatisfiedLinkError: no swt-mozilla-gtk-3557 or swt-mozilla-gtk in swt.library.path, java.library.path or the jar file)


I have tried the solutions suggested here:

https://jazz.net/forums/viewtopic.php?t=8671&highlight=mozillafivehome
https://jazz.net/forums/viewtopic.php?t=5701&highlight=mozillafivehome
https://jazz.net/forums/viewtopic.php?t=5345&highlight=mozillafivehome
http://www-01.ibm.com/support/docview.wss?rs=3488&&uid=swg21313467

but they just result in a different error:

org.eclipse.swt.SWTError: XPCOM error -2147467259

at org.eclipse.swt.browser.Mozilla.error(Mozilla.java:2089)
at org.eclipse.swt.browser.Mozilla.create(Mozilla.java:458)
at org.eclipse.swt.browser.Browser.<init>(Browser.java:119)
at com.ibm.team.apt.internal.ide.ui.editor.WikiFormPage2.createBrowser(WikiFormPage2.java:816)
at com.ibm.team.apt.internal.ide.ui.editor.WikiFormPage2.createFormContent(WikiFormPage2.java:624)
at org.eclipse.ui.forms.editor.FormPage$1.run(FormPage.java:152)
at org.eclipse.swt.custom.BusyIndicator.showWhile(BusyIndicator.java:70)
at org.eclipse.ui.forms.editor.FormPage.createPartControl(FormPage.java:150)
at com.ibm.team.apt.internal.ide.ui.editor.WikiFormPage2.createPartControl(WikiFormPage2.java:603)
at org.eclipse.ui.forms.editor.FormEditor.pageChange(FormEditor.java:465)
at com.ibm.team.ui.editor.TeamFormEditor.pageChange(TeamFormEditor.java:203)
at org.eclipse.ui.part.MultiPageEditorPart$2.widgetSelected(MultiPageEditorPart.java:291)
at org.eclipse.swt.widgets.TypedListener.handleEvent(TypedListener.java:228)
at org.eclipse.swt.widgets.EventTable.sendEvent(EventTable.java:84)
at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:1176)
at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:1200)
at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:1185)
at org.eclipse.swt.widgets.Widget.notifyListeners(Widget.java:1025)
at org.eclipse.swt.custom.CTabFolder.setSelection(CTabFolder.java:3256)
at org.eclipse.swt.custom.CTabFolder.onMouse(CTabFolder.java:2045)
at org.eclipse.swt.custom.CTabFolder$1.handleEvent(CTabFolder.java:323)
at org.eclipse.swt.widgets.EventTable.sendEvent(EventTable.java:84)
at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:1176)
at org.eclipse.swt.widgets.Display.runDeferredEvents(Display.java:3493)
at org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:3112)
at org.eclipse.ui.internal.Workbench.runEventLoop(Workbench.java:2405)
at org.eclipse.ui.internal.Workbench.runUI(Workbench.java:2369)
at org.eclipse.ui.internal.Workbench.access$4(Workbench.java:2221)
at org.eclipse.ui.internal.Workbench$5.run(Workbench.java:500)
at org.eclipse.core.databinding.observable.Realm.runWithDefault(Realm.java:332)
at org.eclipse.ui.internal.Workbench.createAndRunWorkbench(Workbench.java:493)
at org.eclipse.ui.PlatformUI.createAndRunWorkbench(PlatformUI.java:149)
at org.eclipse.ui.internal.ide.application.IDEApplication.start(IDEApplication.java:113)
at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:194)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:110)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:79)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:368)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:179)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:79)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:559)
at org.eclipse.equinox.launcher.Main.basicRun(Main.java:514)
at org.eclipse.equinox.launcher.Main.run(Main.java:1311)
at org.eclipse.equinox.launcher.Main.main(Main.java:1287)


Does anyone know how to fix this ?

Thanks,

Andy.

Accepted answer


permanent link
Paul Komar (421) | answered Jun 08 '12, 5:12 p.m.
I resolved a problem like this by installing the 32-bit version of xulrunner
Andrew Wilde selected this answer as the correct answer

Comments
Michael Wang commented Jul 12 '13, 5:12 a.m.

hi , could you tell me how to install the xulrunner under ubuntu.
I got the same question above, however, I could not fix it till now.
Thanks
Michael

6 other answers



permanent link
Andrew Wilde (272) | answered Jun 26 '12, 11:46 a.m.
Thanks for the answers. We eventually resolved this by installing xulrunner-3.6.28 and configuring RTC to use it, i.e. add the following to eclipse.ini:

-Dorg.eclipse.swt.browser.XULRunnerPath=/opt/IBM/xulrunner-3.6.28

permanent link
Ralph Schoon (63.5k33646) | answered Jul 11 '11, 7:48 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
Hi,

please see also:

- https://jazz.net/forums/viewtopic.php?t=7743
- https://jazz.net/forums/viewtopic.php?t=5701
- https://jazz.net/forums/viewtopic.php?t=8123

I have seen posts about Ubuntu and issues with Eclipse because of SWT/GTK or xulrunner issues. Hopefully one of the above can help.

permanent link
Andrew Wilde (272) | answered Mar 30 '12, 11:32 a.m.
Hi,

Unfortunately, none of the suggestion helped. I also still get the problem with 3.0.1.2 client.

Andy

permanent link
Tim Mok (6.6k38) | answered Mar 30 '12, 11:44 a.m.
JAZZ DEVELOPER
Hi,

Unfortunately, none of the suggestion helped. I also still get the problem with 3.0.1.2 client.

Andy
Which version of xulrunner are you using?

Comments
Michael Wang commented Jul 12 '13, 5:14 a.m.

hi , could you tell me how to install the xulrunner under ubuntu.
I got the same question above, however, I could not fix it till now.
Thanks
Michael


permanent link
Rogério Ramos da Silva (33512827) | answered Jun 26 '12, 11:29 a.m.
I've experienced this error using the RAM plugin on RSA and this sources help me to solve the problem

http://rationalwebsphere.blogspot.com.br/2009/11/installing-rational-software-architect.html
http://www-01.ibm.com/support/docview.wss?uid=swg21596875

permanent link
Rene Meyer (42913334) | answered Jul 12 '13, 6:29 a.m.
JAZZ DEVELOPER
Hello,
this approach works for Eclipse 3.6.x on Linux most times:
https://jazz.net/forum/answer_link/119345/
Best Regards,
René

Your answer


Register or to post your answer.


Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.