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RTC Client errors on Ubuntu


Andrew Wilde (272) | asked Jul 11 '11, 7:04 a.m.
Hi,

I have been attempting to get the RTC client 3.0.1 working on Ubuntu 10.04 but I continously get this error:

No more handles [MOZILLA_FIVE_HOME='/usr/lib/xulrunner-addons'] (java.lang.UnsatisfiedLinkError: no swt-mozilla-gtk-3557 or swt-mozilla-gtk in swt.library.path, java.library.path or the jar file)


I have tried the solutions suggested here:

https://jazz.net/forums/viewtopic.php?t=8671&highlight=mozillafivehome
https://jazz.net/forums/viewtopic.php?t=5701&highlight=mozillafivehome
https://jazz.net/forums/viewtopic.php?t=5345&highlight=mozillafivehome
http://www-01.ibm.com/support/docview.wss?rs=3488&&uid=swg21313467

but they just result in a different error:

org.eclipse.swt.SWTError: XPCOM error -2147467259

at org.eclipse.swt.browser.Mozilla.error(Mozilla.java:2089)
at org.eclipse.swt.browser.Mozilla.create(Mozilla.java:458)
at org.eclipse.swt.browser.Browser.<init>(Browser.java:119)
at com.ibm.team.apt.internal.ide.ui.editor.WikiFormPage2.createBrowser(WikiFormPage2.java:816)
at com.ibm.team.apt.internal.ide.ui.editor.WikiFormPage2.createFormContent(WikiFormPage2.java:624)
at org.eclipse.ui.forms.editor.FormPage$1.run(FormPage.java:152)
at org.eclipse.swt.custom.BusyIndicator.showWhile(BusyIndicator.java:70)
at org.eclipse.ui.forms.editor.FormPage.createPartControl(FormPage.java:150)
at com.ibm.team.apt.internal.ide.ui.editor.WikiFormPage2.createPartControl(WikiFormPage2.java:603)
at org.eclipse.ui.forms.editor.FormEditor.pageChange(FormEditor.java:465)
at com.ibm.team.ui.editor.TeamFormEditor.pageChange(TeamFormEditor.java:203)
at org.eclipse.ui.part.MultiPageEditorPart$2.widgetSelected(MultiPageEditorPart.java:291)
at org.eclipse.swt.widgets.TypedListener.handleEvent(TypedListener.java:228)
at org.eclipse.swt.widgets.EventTable.sendEvent(EventTable.java:84)
at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:1176)
at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:1200)
at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:1185)
at org.eclipse.swt.widgets.Widget.notifyListeners(Widget.java:1025)
at org.eclipse.swt.custom.CTabFolder.setSelection(CTabFolder.java:3256)
at org.eclipse.swt.custom.CTabFolder.onMouse(CTabFolder.java:2045)
at org.eclipse.swt.custom.CTabFolder$1.handleEvent(CTabFolder.java:323)
at org.eclipse.swt.widgets.EventTable.sendEvent(EventTable.java:84)
at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:1176)
at org.eclipse.swt.widgets.Display.runDeferredEvents(Display.java:3493)
at org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:3112)
at org.eclipse.ui.internal.Workbench.runEventLoop(Workbench.java:2405)
at org.eclipse.ui.internal.Workbench.runUI(Workbench.java:2369)
at org.eclipse.ui.internal.Workbench.access$4(Workbench.java:2221)
at org.eclipse.ui.internal.Workbench$5.run(Workbench.java:500)
at org.eclipse.core.databinding.observable.Realm.runWithDefault(Realm.java:332)
at org.eclipse.ui.internal.Workbench.createAndRunWorkbench(Workbench.java:493)
at org.eclipse.ui.PlatformUI.createAndRunWorkbench(PlatformUI.java:149)
at org.eclipse.ui.internal.ide.application.IDEApplication.start(IDEApplication.java:113)
at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:194)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:110)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:79)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:368)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:179)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:79)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:559)
at org.eclipse.equinox.launcher.Main.basicRun(Main.java:514)
at org.eclipse.equinox.launcher.Main.run(Main.java:1311)
at org.eclipse.equinox.launcher.Main.main(Main.java:1287)


Does anyone know how to fix this ?

Thanks,

Andy.

Accepted answer


permanent link
Paul Komar (421) | answered Jun 08 '12, 5:12 p.m.
I resolved a problem like this by installing the 32-bit version of xulrunner
Andrew Wilde selected this answer as the correct answer

Comments
Michael Wang commented Jul 12 '13, 5:12 a.m.

hi , could you tell me how to install the xulrunner under ubuntu.
I got the same question above, however, I could not fix it till now.
Thanks
Michael

6 other answers



permanent link
Andrew Wilde (272) | answered Jun 26 '12, 11:46 a.m.
Thanks for the answers. We eventually resolved this by installing xulrunner-3.6.28 and configuring RTC to use it, i.e. add the following to eclipse.ini:

-Dorg.eclipse.swt.browser.XULRunnerPath=/opt/IBM/xulrunner-3.6.28

permanent link
Ralph Schoon (61.1k33643) | answered Jul 11 '11, 7:48 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
Hi,

please see also:

- https://jazz.net/forums/viewtopic.php?t=7743
- https://jazz.net/forums/viewtopic.php?t=5701
- https://jazz.net/forums/viewtopic.php?t=8123

I have seen posts about Ubuntu and issues with Eclipse because of SWT/GTK or xulrunner issues. Hopefully one of the above can help.

permanent link
Andrew Wilde (272) | answered Mar 30 '12, 11:32 a.m.
Hi,

Unfortunately, none of the suggestion helped. I also still get the problem with 3.0.1.2 client.

Andy

permanent link
Tim Mok (6.6k38) | answered Mar 30 '12, 11:44 a.m.
JAZZ DEVELOPER
Hi,

Unfortunately, none of the suggestion helped. I also still get the problem with 3.0.1.2 client.

Andy
Which version of xulrunner are you using?

Comments
Michael Wang commented Jul 12 '13, 5:14 a.m.

hi , could you tell me how to install the xulrunner under ubuntu.
I got the same question above, however, I could not fix it till now.
Thanks
Michael


permanent link
Rogério Ramos da Silva (3352727) | answered Jun 26 '12, 11:29 a.m.
I've experienced this error using the RAM plugin on RSA and this sources help me to solve the problem

http://rationalwebsphere.blogspot.com.br/2009/11/installing-rational-software-architect.html
http://www-01.ibm.com/support/docview.wss?uid=swg21596875

permanent link
Rene Meyer (42913234) | answered Jul 12 '13, 6:29 a.m.
JAZZ DEVELOPER
Hello,
this approach works for Eclipse 3.6.x on Linux most times:
https://jazz.net/forum/answer_link/119345/
Best Regards,
René

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