BF failing to send emails

Hi,

Everything was working till last night and all of a sudden no emails are sent from build forge.
I created a sample project and added a job pass template to the project. It failed to send email.
I used .email command.. but that also failed.

I am not getting any errors though.

Thanks
Ankit

Hi,

You might check in the engine foreground (Windows) or <Install_Dir>/log file on Unix for more detailed statements. On a failure to send, sometimes you'll see something like the lines below.

7/7/2011 2:43:05 PM: Mail: 8044: CRRBF1483I: Selected local user from group [7]:

 [developer1][developer1@my.company.com]

7/7/2011 2:43:05 PM: Mail: 8044: CRRBF0780I: Generating email to [=?UTF-8?Q?"dev

eloper1"=20?= <developer1>] using [Job Pass Message][eee1db7e0c53

10009e98c3050f9e0f9e][] template via [localhost].

7/7/2011 2:43:07 PM: Mail: 8044: CRRBF0998E: Attempt to send mail to [=?UTF-8?Q?

"developer1"=20?= <developer1>] using [localhost] failed : Failed

 to connect to mail server: Bad file descriptor

Brent Ulbricht
RTC Build Lead

Hi,

Everything was working till last night and all of a sudden no emails are sent from build forge.
I created a sample project and added a job pass template to the project. It failed to send email.
I used .email command.. but that also failed.

I am not getting any errors though.

Thanks
Ankit

Hi,

You might check in the engine foreground (Windows) or <Install_Dir>/log file on Unix for more detailed statements. On a failure to send, sometimes you'll see something like the lines below.

7/7/2011 2:43:05 PM: Mail: 8044: CRRBF1483I: Selected local user from group [7]:

 [developer1][developer1@my.company.com]

7/7/2011 2:43:05 PM: Mail: 8044: CRRBF0780I: Generating email to [=?UTF-8?Q?"dev

eloper1"=20?= <developer1>] using [Job Pass Message][eee1db7e0c53

10009e98c3050f9e0f9e][] template via [localhost].

7/7/2011 2:43:07 PM: Mail: 8044: CRRBF0998E: Attempt to send mail to [=?UTF-8?Q?

"developer1"=20?= <developer1>] using [localhost] failed : Failed

 to connect to mail server: Bad file descriptor

Brent Ulbricht
RTC Build Lead

Hi,

It started working again.. The SMTP server got slow and after a while I got lot of emails at once..

Thanks a much,
Ankit