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Problem in installation of RQM 3.0.1 trial

I tried to install RQM 3.0.1 by downloading "RQM-Web-Installer-Win-Web-3.0.1.zip" from Jazz net and installed it. After installtion, JTS and Tomcat is started from Start->Programs->Jazz Team Server->Start the Jazz Team Server and CLM Application. Tomacat started successfully. It displayed "Server startup in 195 ms".

Then I open browser and tried the url "https://192.168.1.2:9443/jts/setup

But, browser is displaying nothing. it is keep on waiting. I tried with Iexplorer, Mozilla, Chome.

OS: Windows Ultimate. Also tried on Windows XP ser pack 3

Can anybody help me out how to open Jazz console.

Thanks

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I tried to install RQM 3.0.1 by downloading "RQM-Web-Installer-Win-Web-3.0.1.zip" from Jazz net and installed it. After installtion, JTS and Tomcat is started from Start->Programs->Jazz Team Server->Start the Jazz Team Server and CLM Application. Tomacat started successfully. It displayed "Server startup in 195 ms".

Then I open browser and tried the url "https://192.168.1.2:9443/jts/setup

But, browser is displaying nothing. it is keep on waiting. I tried with Iexplorer, Mozilla, Chome.

OS: Windows Ultimate. Also tried on Windows XP ser pack 3

Can anybody help me out how to open Jazz console.

Thanks


Hi,

the startup time is too short. My best guess is that you installed with the defaults with shared files in C:\Program Files (X86). This folder is virtualized and the Windows security options sometimes prevent the server from creating folders, saving files and the like.

Run start server.startup.bat manually from a command prompt opened with "Run as Administrator". See if you see war files deployed.

In general check the logs in <InstallDir>/Server/Tomcat/logs for issues.

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Question asked: Jun 18 '11, 10:30 p.m.

Question was seen: 6,995 times

Last updated: Jun 18 '11, 10:30 p.m.

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