CQ Connector not synching incoming work items

At the moment, we are havings issues getting incoming synchronization to work. When building the synchronization rules, the correct "External Type" record type information is being displayed from the CQ server, as sre the "External properties" from those record types.

However, when a new record is built in CQ, no synchronization is occuring. The "cq.query" is set in configuration.properties for the CQ record type, and my work item query is searching on all work items.

Suggestions?

Shelby