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question asked: May 22 '08, 10:53 a.m.
question was seen: 6,089 times
last updated: May 22 '08, 10:53 a.m.

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Problems with Notes 8.0.1 integration with Jazz

0
Aaron Cohen (820●78●51) | asked May 22 '08, 10:53 a.m.
JAZZ DEVELOPER
I followed the instructions in the help on page "Connecting to a local
Sametime or Notes application." In order to install I had to perform a
few extra steps (see defect 56752). Now that I have the jazz plugin
installed and the repository entered in the preferences, I still can't
get RTC B3 to talk to notes. when I hit connect in Jazz I get:

"could not successfulyy connect to some of the available collaboration
service.

Reason:
Could not connect to client. Verify that Sametime or Notes is running.
Check that the 'com.ibm.collaboration.realtime.brokerbridge/startBroker'
proerty has been set to 'true' in the 'plugin_customization.ini' file of
the Sametime or Notes, check that you are allowed to connect to port
1883 and 51883 on you computer and read the Problem Determination Guide
for more information about problem deremination for situations."

Where is this Problem Determination Guide? here is my
plugin_customization.ini file:

"cat /opt/ibm/lotus/notes/framework/rcp/plugin_customization.ini
#Tue Mar 18 18:09:38 EDT 2008
com.ibm.rcp.provisioning/startupMessageRect=20,43,400,20
com.ibm.rcp.ui/DOCKED_LAUNCHER=1
com.ibm.collaboration.realtime.community/SametimeServer=messaging.ibm.com

com.ibm.rcp.security.update/UNTRUSTED_SIGNATURE_POLICY=PROMPT
com.ibm.rcp.security.update/VERIFICATION_LISTENER=com.ibm.rcp.security.update.NullVerificationListener

com.ibm.notes.branding/enable.update.ui=true
com.ibm.rcp.provisioning/startupProgressRect=18,18,400,20
com.ibm.rcp.security.update/UNSIGNED_PLUGIN_POLICY=PROMPT
com.ibm.rcp.security.update/EXPIRED_SIGNATURE_POLICY=PROMPT
com.ibm.rcp.provisioning/startupForegroundColor=000000
com.ibm.collaboration.realtime.policy.sametime/allowP2PFileTransfer=true
com.ibm.rcp.toolbox.admin/toolboxvisibleChild=false
com.ibm.rcp.portal.app/CAEInstalled=true
com.ibm.collaboration.realtime.imhub/autoSyncDefaultCommunityBuddyList=false
com.ibm.collaboration.realtime.brokerbridge/startBroker=true"

It looks like the ports are not open:
"nmap 127.0.0.1

Starting Nmap 4.53 ( http://insecure.org ) at 2008-05-22 10:42 EDT
Interesting ports on localhost.localdomain (127.0.0.1):
Not shown: 1710 closed ports
PORT STATE SERVICE
22/tcp open ssh
25/tcp open smtp
111/tcp open rpcbind
631/tcp open ipp

Nmap done: 1 IP address (1 host up) scanned in 0.298 seconds"



Any Ideas?

4 answers

Most liked answers ↑|Newest answers|Oldest answers

0
permanent link
Tobias Widmer (321●1) | answered May 23 '08, 4:25 a.m.
Aaron M. Cohen schrieb:
I followed the instructions in the help on page "Connecting to a local
Sametime or Notes application." In order to install I had to perform a
few extra steps (see defect 56752). Now that I have the jazz plugin
installed and the repository entered in the preferences, I still can't
get RTC B3 to talk to notes. when I hit connect in Jazz I get:

"could not successfulyy connect to some of the available collaboration
service.

Reason:
Could not connect to client. Verify that Sametime or Notes is running.
Check that the 'com.ibm.collaboration.realtime.brokerbridge/startBroker'
proerty has been set to 'true' in the 'plugin_customization.ini' file of
the Sametime or Notes, check that you are allowed to connect to port
1883 and 51883 on you computer and read the Problem Determination Guide
for more information about problem deremination for situations."

Where is this Problem Determination Guide? here is my
plugin_customization.ini file:

"cat /opt/ibm/lotus/notes/framework/rcp/plugin_customization.ini
#Tue Mar 18 18:09:38 EDT 2008
com.ibm.rcp.provisioning/startupMessageRect=20,43,400,20
com.ibm.rcp.ui/DOCKED_LAUNCHER=1
com.ibm.collaboration.realtime.community/SametimeServer=messaging.ibm.com
com.ibm.rcp.security.update/UNTRUSTED_SIGNATURE_POLICY=PROMPT
com.ibm.rcp.security.update/VERIFICATION_LISTENER=com.ibm.rcp.security.update.NullVerificationListener

com.ibm.notes.branding/enable.update.ui=true
com.ibm.rcp.provisioning/startupProgressRect=18,18,400,20
com.ibm.rcp.security.update/UNSIGNED_PLUGIN_POLICY=PROMPT
com.ibm.rcp.security.update/EXPIRED_SIGNATURE_POLICY=PROMPT
com.ibm.rcp.provisioning/startupForegroundColor=000000
com.ibm.collaboration.realtime.policy.sametime/allowP2PFileTransfer=true
com.ibm.rcp.toolbox.admin/toolboxvisibleChild=false
com.ibm.rcp.portal.app/CAEInstalled=true
com.ibm.collaboration.realtime.imhub/autoSyncDefaultCommunityBuddyList=false

com.ibm.collaboration.realtime.brokerbridge/startBroker=true"

It looks like the ports are not open:
"nmap 127.0.0.1

Starting Nmap 4.53 ( http://insecure.org ) at 2008-05-22 10:42 EDT
Interesting ports on localhost.localdomain (127.0.0.1):
Not shown: 1710 closed ports
PORT STATE SERVICE
22/tcp open ssh
25/tcp open smtp
111/tcp open rpcbind
631/tcp open ipp

Nmap done: 1 IP address (1 host up) scanned in 0.298 seconds"



Any Ideas?

Could you verify whether the plugin "com.ibm.micro" has been picked up
by Notes?

Cheers,
Tobias

Jazz Collaboration team
0
permanent link
Tobias Widmer (321●1) | answered May 23 '08, 4:33 a.m.
Aaron M. Cohen schrieb:
I followed the instructions in the help on page "Connecting to a local
Sametime or Notes application." In order to install I had to perform a
few extra steps (see defect 56752). Now that I have the jazz plugin
installed and the repository entered in the preferences, I still can't
get RTC B3 to talk to notes. when I hit connect in Jazz I get:

"could not successfulyy connect to some of the available collaboration
service.

Reason:
Could not connect to client. Verify that Sametime or Notes is running.
Check that the 'com.ibm.collaboration.realtime.brokerbridge/startBroker'
proerty has been set to 'true' in the 'plugin_customization.ini' file of
the Sametime or Notes, check that you are allowed to connect to port
1883 and 51883 on you computer and read the Problem Determination Guide
for more information about problem deremination for situations."

Where is this Problem Determination Guide? here is my
plugin_customization.ini file:

"cat /opt/ibm/lotus/notes/framework/rcp/plugin_customization.ini
#Tue Mar 18 18:09:38 EDT 2008
com.ibm.rcp.provisioning/startupMessageRect=20,43,400,20
com.ibm.rcp.ui/DOCKED_LAUNCHER=1
com.ibm.collaboration.realtime.community/SametimeServer=messaging.ibm.com
com.ibm.rcp.security.update/UNTRUSTED_SIGNATURE_POLICY=PROMPT
com.ibm.rcp.security.update/VERIFICATION_LISTENER=com.ibm.rcp.security.update.NullVerificationListener

com.ibm.notes.branding/enable.update.ui=true
com.ibm.rcp.provisioning/startupProgressRect=18,18,400,20
com.ibm.rcp.security.update/UNSIGNED_PLUGIN_POLICY=PROMPT
com.ibm.rcp.security.update/EXPIRED_SIGNATURE_POLICY=PROMPT
com.ibm.rcp.provisioning/startupForegroundColor=000000
com.ibm.collaboration.realtime.policy.sametime/allowP2PFileTransfer=true
com.ibm.rcp.toolbox.admin/toolboxvisibleChild=false
com.ibm.rcp.portal.app/CAEInstalled=true
com.ibm.collaboration.realtime.imhub/autoSyncDefaultCommunityBuddyList=false

com.ibm.collaboration.realtime.brokerbridge/startBroker=true"

It looks like the ports are not open:
"nmap 127.0.0.1

Starting Nmap 4.53 ( http://insecure.org ) at 2008-05-22 10:42 EDT
Interesting ports on localhost.localdomain (127.0.0.1):
Not shown: 1710 closed ports
PORT STATE SERVICE
22/tcp open ssh
25/tcp open smtp
111/tcp open rpcbind
631/tcp open ipp

Nmap done: 1 IP address (1 host up) scanned in 0.298 seconds"



Any Ideas?

Aaron,

Does starting Notes with -clean help?

Tobias

Jazz Collaboration team
0
permanent link
Aaron Cohen (820●78●51) | answered May 23 '08, 12:52 p.m.
JAZZ DEVELOPER
Tobias Widmer wrote:
Aaron M. Cohen schrieb:
I followed the instructions in the help on page "Connecting to a local
Sametime or Notes application." In order to install I had to perform a
few extra steps (see defect 56752). Now that I have the jazz plugin
installed and the repository entered in the preferences, I still can't
get RTC B3 to talk to notes. when I hit connect in Jazz I get:

"could not successfulyy connect to some of the available
collaboration service.

Reason:
Could not connect to client. Verify that Sametime or Notes is running.
Check that the
'com.ibm.collaboration.realtime.brokerbridge/startBroker' proerty has
been set to 'true' in the 'plugin_customization.ini' file of the
Sametime or Notes, check that you are allowed to connect to port 1883
and 51883 on you computer and read the Problem Determination Guide for
more information about problem deremination for situations."

Where is this Problem Determination Guide? here is my
plugin_customization.ini file:

"cat /opt/ibm/lotus/notes/framework/rcp/plugin_customization.ini
#Tue Mar 18 18:09:38 EDT 2008
com.ibm.rcp.provisioning/startupMessageRect=20,43,400,20
com.ibm.rcp.ui/DOCKED_LAUNCHER=1
com.ibm.collaboration.realtime.community/SametimeServer=messaging.ibm.com
com.ibm.rcp.security.update/UNTRUSTED_SIGNATURE_POLICY=PROMPT
com.ibm.rcp.security.update/VERIFICATION_LISTENER=com.ibm.rcp.security.update.NullVerificationListener

com.ibm.notes.branding/enable.update.ui=true
com.ibm.rcp.provisioning/startupProgressRect=18,18,400,20
com.ibm.rcp.security.update/UNSIGNED_PLUGIN_POLICY=PROMPT
com.ibm.rcp.security.update/EXPIRED_SIGNATURE_POLICY=PROMPT
com.ibm.rcp.provisioning/startupForegroundColor=000000
com.ibm.collaboration.realtime.policy.sametime/allowP2PFileTransfer=true
com.ibm.rcp.toolbox.admin/toolboxvisibleChild=false
com.ibm.rcp.portal.app/CAEInstalled=true
com.ibm.collaboration.realtime.imhub/autoSyncDefaultCommunityBuddyList=false

com.ibm.collaboration.realtime.brokerbridge/startBroker=true"

It looks like the ports are not open:
"nmap 127.0.0.1

Starting Nmap 4.53 ( http://insecure.org ) at 2008-05-22 10:42 EDT
Interesting ports on localhost.localdomain (127.0.0.1):
Not shown: 1710 closed ports
PORT STATE SERVICE
22/tcp open ssh
25/tcp open smtp
111/tcp open rpcbind
631/tcp open ipp

Nmap done: 1 IP address (1 host up) scanned in 0.298 seconds"



Any Ideas?

Could you verify whether the plugin "com.ibm.micro" has been picked up
by Notes?

Cheers,
Tobias

Jazz Collaboration team
According to Lotus Notes the Lotus Expeditor Micro Broker is succesfully

loaded.
0
permanent link
Aaron Cohen (820●78●51) | answered May 23 '08, 12:53 p.m.
JAZZ DEVELOPER
Tobias Widmer wrote:
Aaron M. Cohen schrieb:
I followed the instructions in the help on page "Connecting to a local
Sametime or Notes application." In order to install I had to perform a
few extra steps (see defect 56752). Now that I have the jazz plugin
installed and the repository entered in the preferences, I still can't
get RTC B3 to talk to notes. when I hit connect in Jazz I get:

"could not successfulyy connect to some of the available
collaboration service.

Reason:
Could not connect to client. Verify that Sametime or Notes is running.
Check that the
'com.ibm.collaboration.realtime.brokerbridge/startBroker' proerty has
been set to 'true' in the 'plugin_customization.ini' file of the
Sametime or Notes, check that you are allowed to connect to port 1883
and 51883 on you computer and read the Problem Determination Guide for
more information about problem deremination for situations."

Where is this Problem Determination Guide? here is my
plugin_customization.ini file:

"cat /opt/ibm/lotus/notes/framework/rcp/plugin_customization.ini
#Tue Mar 18 18:09:38 EDT 2008
com.ibm.rcp.provisioning/startupMessageRect=20,43,400,20
com.ibm.rcp.ui/DOCKED_LAUNCHER=1
com.ibm.collaboration.realtime.community/SametimeServer=messaging.ibm.com
com.ibm.rcp.security.update/UNTRUSTED_SIGNATURE_POLICY=PROMPT
com.ibm.rcp.security.update/VERIFICATION_LISTENER=com.ibm.rcp.security.update.NullVerificationListener

com.ibm.notes.branding/enable.update.ui=true
com.ibm.rcp.provisioning/startupProgressRect=18,18,400,20
com.ibm.rcp.security.update/UNSIGNED_PLUGIN_POLICY=PROMPT
com.ibm.rcp.security.update/EXPIRED_SIGNATURE_POLICY=PROMPT
com.ibm.rcp.provisioning/startupForegroundColor=000000
com.ibm.collaboration.realtime.policy.sametime/allowP2PFileTransfer=true
com.ibm.rcp.toolbox.admin/toolboxvisibleChild=false
com.ibm.rcp.portal.app/CAEInstalled=true
com.ibm.collaboration.realtime.imhub/autoSyncDefaultCommunityBuddyList=false

com.ibm.collaboration.realtime.brokerbridge/startBroker=true"

It looks like the ports are not open:
"nmap 127.0.0.1

Starting Nmap 4.53 ( http://insecure.org ) at 2008-05-22 10:42 EDT
Interesting ports on localhost.localdomain (127.0.0.1):
Not shown: 1710 closed ports
PORT STATE SERVICE
22/tcp open ssh
25/tcp open smtp
111/tcp open rpcbind
631/tcp open ipp

Nmap done: 1 IP address (1 host up) scanned in 0.298 seconds"



Any Ideas?

Aaron,

Does starting Notes with -clean help?

Tobias

Jazz Collaboration team
No luck.


But I did notice this:

CWPPR0032E: The requested provisioning operation(s) failed.
CWPPR0032E: The requested provisioning operation(s) failed.
CWPPR0544W: Feature
com.ibm.collaboration.realtime.brokerbridge.feature_8.0.0.20071119-1552
failed to configure due to an unexpected exception.
Sametime Broker Bridge Feature (8.0.0.20071119-1552) requires
plug-in "com.ibm.mqttclient".

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