Changing from help on the product server to remote help
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Hi,
I have 2 questions on this. I'm now trying "Changing from help on the product server to remote help content" following the steps in the link below. http://publib.boulder.ibm.com/infocenter/clmhelp/v3r0/topic/com.ibm.help.common.rational.remote.web.doc/topics/t_change_local_to_web_web.html Question1: When I access https:// server : port / help-name /updater, e.g. https://server:9443/clmhelp/updater/updatewar.jsp, HTTP 403 error appeared. Could anyone know how to solve this? Question2: Also, at the step6, following thing is stated. "6. Ensure that Include help content from a remote infocenter is selected." But, there is not such a selection. There are only following three things. Include local help only Include remote help and give local help priority Include remote help and give it priority Could anyone let me know which one I should select? |
4 answers
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![]() Nobody knows this? :'( To be able to change the local help updater settings, you need to be on the server that is running the help app. This is a security feature. If you are on another machine, you will get HTTP Status 403 - For the options in the Remote Help dialog box, they will be going away in the next release, but for now, we recommend you select the last option, |
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A customer reported this works in Microsoft Windows 2003 Server but not in Microsoft Windows 2008 Server with UAC removed
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I'm doing this on the server and the server is Windows 2008.
Is this a matter of security setting of Windows 2008? Do you have any idea about what needs to be done? |
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