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question asked: Apr 11 '11, 7:27 a.m.
question was seen: 5,682 times
last updated: Apr 11 '11, 7:27 a.m.

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Unable to load URL: /ccm/proxy

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Simon Tong (16●5●3) | asked Apr 11 '11, 7:27 a.m.
Hi

I am trying to setup a Clearquest Bridge with RTC 3.0

I followed the steps described in http://publib.boulder.ibm.com/infocenter/clmhelp/v3r0/topic/com.ibm.team.rcm.doc/topics/t_configuring_cq_bridge.html

Step 1 worked fine as I managed to add the Clearquest web server as a friend of the CCM admin page.

However, in Step 2, when I try to add the association on a project area, I encounter the following error message

Failed to read matching artifact container catalog resource:
Unable to load URL: /ccm/proxy?uri=http://<My>/cqweb/oslc/repo/snapshot_Feb7_2011_UAT_DCT_v321, Status: 500


Please note that the URI of my CCM and JTS servers make use of the IP adress instead of the DNS name as my clients and my RTC server do not share the same DNS server, i.e. the URI of my CCM server is:
https://<IP>:9443/ccm

Does anyone have a clue ?

Thanks in advance for your help

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Sourith Sisavath (21●1) | answered Apr 14 '11, 8:27 a.m.
What does your jts and ccm.log say ?
These files are located in <JAZZ>/server/logs

Hi

I am trying to setup a Clearquest Bridge with RTC 3.0

I followed the steps described in http://publib.boulder.ibm.com/infocenter/clmhelp/v3r0/topic/com.ibm.team.rcm.doc/topics/t_configuring_cq_bridge.html

Step 1 worked fine as I managed to add the Clearquest web server as a friend of the CCM admin page.

However, in Step 2, when I try to add the association on a project area, I encounter the following error message

Failed to read matching artifact container catalog resource:
Unable to load URL: /ccm/proxy?uri=http://<My>/cqweb/oslc/repo/snapshot_Feb7_2011_UAT_DCT_v321, Status: 500


Please note that the URI of my CCM and JTS servers make use of the IP adress instead of the DNS name as my clients and my RTC server do not share the same DNS server, i.e. the URI of my CCM server is:
https://<IP>:9443/ccm

Does anyone have a clue ?

Thanks in advance for your help

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