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question asked: Mar 24 '11, 2:00 p.m.
question was seen: 5,132 times
last updated: Sep 05 '12, 8:09 p.m.

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Using intranet help

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Dr. Hans-Joachim Pross (1.1k●44●58) | asked Mar 24 '11, 2:00 p.m.
JAZZ DEVELOPER
I have setup an intranet server (the RTC server) as a help server.
I have configured the ecplise client (Windows / Preferences / Help / Help Content) to look for help from that server.

But when I access help, the client allways opens http://127.0.0.1:<port> instead of the configured server.

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Steven Zheng (217●4●5) | answered Mar 30 '11, 3:15 a.m.
JAZZ DEVELOPER
I have setup an intranet server (the RTC server) as a help server.
I have configured the ecplise client (Windows / Preferences / Help / Help Content) to look for help from that server.

But when I access help, the client allways opens http://127.0.0.1:<port> instead of the configured server.


I got the same problem, maybe there is a defect on this.
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Dr. Hans-Joachim Pross (1.1k●44●58) | answered Mar 30 '11, 9:52 a.m.
JAZZ DEVELOPER
I got the same problem, maybe there is a defect on this.

I have allready submitted a bug.
But try change the path in the settings (Windows / Preferences / Help / Content) from /help to /clmhelp. That seems to solve the problem.
Comments
BedBath User commented Jun 04 '12, 3:04 p.m.

Help! Has there been a clear fix for this problem? I still get the server trying to access the internet when I change to /clmhelp.

BedBath User commented Jun 04 '12, 3:10 p.m.

When accessing help from web it works fine, but from the client it still tries to access web.
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Martina Riedel (203●2●33●41) | answered Sep 05 '12, 8:07 p.m.
edited Sep 05 '12, 8:09 p.m.
I need to host RTC help on an intranet server for our users without internet access.

I have found http://download.boulder.ibm.com/ibmdl/pub/software/rationalsdp/documentation/updatesites and the help file zip for clm on there.
What I am missing are instructions on what to do to serve it up.
I googled and found some very generic Eclipse help, but I don't want to slog my way through that if at all possible. This should not be that hard.

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