Sametime 7.5.1 availability problem

dk11419 schrieb:

Hi

I have a problem using sametime 7.5.1

I have installed and configured the plug-in in sametime and I have
configured my RTC client to use the user.

It seems to be partly working as my external sametime changed status
to for instance "away" if I change it in RTC. However my
user apears offline - if I hover over it it says I'm offline and the
symbol is gray and chat menu is not available.

I have no problems connecting - It just doesn't look like I'm
connected.

What version of RTC are you using?

Tobias

Jazz Collaboration team

Hi Tobias,

Im using:

Rational Team Concert Beta 2

Version: 0.6.0.I20080411-1100
Build id: I20080411-1100

and ST 7.5.1 L-KBIM-6YF5AW build 2007-04.15-16.14

I use the standard JazzTeamServer-1.0M6a
I installed the plug-in in ST
I'm logged in as a user with the same ID as my ST ID
I configured my user to use my ST ID in window->preferences->instant messaging
I have altered the plugin_customization.ini to have the broker option=true

I can change the my ST status from within RTC but I appear offline as do everyone else- any colleague atempting to access has the same problem.

dk11419 schrieb:

Hi Tobias,

Im using:

Rational Team Concert Beta 2

Version: 0.6.0.I20080411-1100
Build id: I20080411-1100

and ST 7.5.1 L-KBIM-6YF5AW build 2007-04.15-16.14

I use the standard JazzTeamServer-1.0M6a
I installed the plug-in in ST
I'm logged in as a user with the same ID as my ST ID
I configured my user to use my ST ID in
window->preferences->instant messaging
I have altered the plugin_customization.ini to have the broker
option=true

I can change the my ST status from within RTC but I appear offline as
do everyone else- any colleague atempting to access has the same
problem.

We upgraded the version of the broker software after Beta 2, which fixed
some issues where connecting was possible but events have been stalled.

I encourage you to try the upcoming Beta 3 build.

HTH,
Tobias

Jazz Collaboration team