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question asked: Dec 21 '10, 11:32 a.m.
question was seen: 4,524 times
last updated: Dec 21 '10, 11:32 a.m.

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Date and time stamp missing in RTC workitem emails

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Narayanan Potti (270●3●76●79) | asked Dec 21 '10, 11:32 a.m.
Hello RTC forum members

Jazz Foundation - Jazz Team Server1.0.0.2 iFix 2 (I20100331-2220)
Rational Team Concert2.0.0.2 iFix 2 (I20100331-2220)
Installed on Windows Server 2003 R2 SP2.

Emails sent by RTC for workitems do not contain a date and time stamp. This is causing confusion among the users because emails are going to the bottom of their email list in their email client.

Are there any settings to enable date and time stamp in the emails ? Is there a known defect with RTC ? Any help is greatly appreciated.

Thank You
NP

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Benjamin Chodroff (898●52●31) | answered Jan 14 '11, 5:23 p.m.
Hello RTC forum members

Jazz Foundation - Jazz Team Server1.0.0.2 iFix 2 (I20100331-2220)
Rational Team Concert2.0.0.2 iFix 2 (I20100331-2220)
Installed on Windows Server 2003 R2 SP2.

Emails sent by RTC for workitems do not contain a date and time stamp. This is causing confusion among the users because emails are going to the bottom of their email list in their email client.

Are there any settings to enable date and time stamp in the emails ? Is there a known defect with RTC ? Any help is greatly appreciated.

Thank You
NP


Double check the time and time-zone on the server and email server? I have not heard of this problem before.

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