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question asked: Dec 03 '10, 11:21 a.m.
question was seen: 3,984 times
last updated: Jan 01 '15, 4:47 a.m.

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Importing work items with subscribers

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Uday Kale (1●1●1) | asked Dec 03 '10, 11:21 a.m.
We are trying to import work items from one project area to the other with some edits to the exported csv, and all items import alright, but subscribers dont get imported. Is there a way to import subscribers as well? We are using RTC 2.0.0.2.

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Madhan Babu (3●6●8) | answered Jan 01 '15, 4:47 a.m.
With RTC 4.0.1 onwards, this seems to work..
Initially i had trouble importing Subscribers via CSV import. But later, when i changed the column header in csv from "Subscribers" to "Subscribed By", the import works.

Not to forget, the users you want to set as Subscribers, should be mentioned in full name (as it appears in RTC)

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