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Doesn't call custom advisor code when workitem updated using CSV import?

Nilesh Patil (1733550) | asked Jun 05 '13, 8:27 a.m.
I am updating workitem by importing values from the CSV file. I have written follow up action which will update the parent workitem value whenever the child workitem value is changed. I have observed that , when we update workitem using import(CSV file), it doesn't call followup code, but when when I manually update the workitem its does call the followup code? Can anyone explain why is it so?
Example: I am updating parent estimation value based on child workitems estimation value[If I update estmation in child workitem estimation value should be updated in Parent workitem]. When I update the the value in child workitem using import method it is not calling followup code so its not reflecting any estimation updation at parent workitem. But when I update workitem manually it calls followup code and updates parent estimation value

Can anyone suggest on this

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Krzysztof Kaźmierczyk (7.4k369102) | answered Jun 05 '13, 10:23 a.m.
Hello Nilesh,
There were couple of defects regarding work items importing from csv:

Especially this first one might be useful for you. What is your RTC version you are using?

Nilesh Patil commented Jun 05 '13, 11:48 p.m.

 Thanks for the quick response. I am using RTC 4.0.01 version.

Krzysztof Kaźmierczyk commented Jun 06 '13, 2:46 a.m.

Hi Nilesh,
In that case you can try downloading 4.0.R1 ( and check if defect 242970 is the root cause of your issue. As it is not stable version yet, please user 4.0.3RC1 for testing purposes only.

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