unable to connect to rrcs setup page
hi folks,
i just installed rrsc 2.0.0.3 on windows xp sp3 with 3G of memory, i followed the install instruction and successfully startup tomcat server. However when i open "https://localhost:9443/rdm/setup" in firefox i got the msg of cannot connect to url, same happens when i tried to open "https://localhost:9443/jazz". It does work if i open "http://localhost:9080".
some help please
i just installed rrsc 2.0.0.3 on windows xp sp3 with 3G of memory, i followed the install instruction and successfully startup tomcat server. However when i open "https://localhost:9443/rdm/setup" in firefox i got the msg of cannot connect to url, same happens when i tried to open "https://localhost:9443/jazz". It does work if i open "http://localhost:9080".
some help please
4 answers
hi folks,
i just installed rrsc 2.0.0.3 on windows xp sp3 with 3G of memory, i followed the install instruction and successfully startup tomcat server. However when i open "https://localhost:9443/rdm/setup" in firefox i got the msg of cannot connect to url, same happens when i tried to open "https://localhost:9443/jazz". It does work if i open "http://localhost:9080".
some help please
Did you disable the browser pop-up? As per instructions
# Click Start > All Programs > IBM Rational Requirements Composer Server 2.0 > Start IBM Rational Requirements Composer 2.0 Server. The Tomcat command window appears. Wait for the message "INFO: Server startup in # ms". This step should take about 1 minute to complete.
# Open your Web browser and disable pop-up blockers.
* Internet Explorer: Click Tools > Pop-up Blocker > Turn Off Pop-up Blocker
* Firefox: Click Tools > Options. In the Content tab, uncheck the box next to Block pop-up windows. Click OK.
# After disabling pop-up blockers, point your Web browser to the following URL: https://:9443/rdm/setup
What is ?:
* If you installed the server on a local machine that you will not share with others: will be localhost and the URL will be https://localhost:9443/rdm/setup
* If you installed the server on a machine that you will share with others: will be the IP address or host name of the machine. Remember to use the fully qualified domain name in this case.
* The hostname for a server that hosts a Jazz Team Server for C/ALM integrations must not include an underscore (_). If hostnames contain underscores, they must be changed to successfully implement the integration.
You also mention that you are using XP SP3, but we have seen on Windows Server machines that "localhost" is not a fully qualified name, and causes a problem, so in general it is often good to setup a hostname alias. for example "my.computer.net" that aliases 127.0.0.1. Once setup
https://"my.computer.net":9443/rdm/setup
Did you disable the browser pop-up? As per instructions
...
You also mention that you are using XP SP3, but we have seen on Windows Server machines that "localhost" is not a fully qualified name, and causes a problem, so in general it is often good to setup a hostname alias. for example "my.computer.net" that aliases 127.0.0.1. Once setup
https://"my.computer.net":9443/rdm/setup
Browser pop-up is disabled.
I put a hostname alias into C:\WINDOWS\system32\drivers\etc\hosts --> 127.0.0.1 my.nb.net
When I open "http://my.nb.net:9080" the tomcat default page shows up all right, but no luch with "https://my.nb.net:9443/rdm/setup". Tomcat manager page shows jazz and rrc's status as running
I even create an exception in windows firewall setting for port 9443.
any idea ?
There must be something with my windows...
I do another install in VM with 1.5G ram on Linux (CentOS/RHEL) and lower Xmx to 896M (in server.startup), and everything works all right (even using Oracle DB).
sorry, No idea on the reason for the problem - I run both the server and client on a windows xp sp3, with 3 Gbytes