Attachment to defect

Hello,
this is due to the fact that when creating a RTC defect from RQM - in the WebUI - you are using
a different editor - called the "Inline Work Item Editor", for which attachments are not available by default.

To overcome this:
Edit your RTC Project Area - Project configuration  - Work Items - Editor Presentations
select the Web Inline Editor
Add the attachments presentation (non-attribute based)

Save your changes
Create a new defect from RQM. Observe: attachment can be added

I would like to extend the question and understand how can we force the defect creator to attach files/snapshots and not leave it to his/her discretion.

Hi Claus

The create defect option does have links tab to add attachments:

Hi Rajat
I think that the problem is that there are two different create defect dialogs.
When you create a defect directly in RTC it is possible to add attachments as you describe.
However when you create a defect during test execution in RQM the defect dialog is different as shown below.
In this situation attachments can not not be added.

Hi Eric Jodet, I have followed the steps as you are describing, as I also wanted to have the Attachments section on the defect editor from RQM. I successfully was able to make the attachment section to show, but I am experiencing the following issue:
When I press browse button and select the file to attach, it shows is is uploading but after some seconds when it finishes it doesnt attach anything, and "No attachments" is still shown as if nothing would have been added.
I tested in different project areas, and getting same result: nothing is shown nor attached after selecting a file.
Please I would like to know how to solve this problem, I tested different browsers but no changes.
Thanks

Eric Jodet: After some time I got back into this issue and try your suggestion, this is the error I am getting in the console:



Can you think why I am getting this error in the console and how to possibly solve it so I am able to put some attachment in the defect.
Thanks!

This is part of the error I am getting in the console, for some reason it was not included in the previous post:

 Problems executing condition {0}:: Cannot read property 'TYPE' of undefined. TypeError: Cannot read property 'TYPE' of undefined
    at dojo.declare.matches (WPSizeUnitOfMeasure.js:15:51)
    at dojo.declare.matches (https://ratsuite188.sby.ibm.com:9444/ccm/web/_js/?include=Bm~&etag=DV0CIYNitug_en_US&_proxyURL=%2Fccm&ss=FuSX0&locale=en-us:48659:12)

Thanks