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Problem with Notes 8 instant messaging.


Michael Haeberlen (81165) | asked Mar 20 '08, 9:33 a.m.
Hello,

I followed the descriptions to set up Notes 8 to be used as IM
application. I did edit the plugin_customization.ini and copy the three
plugins from sametime 7.5.1 (com.ibm.collaboration.realtime.brokerbridge,
com.ibm.collaboration.realtime.brokerbridge.constants,
com.ibm.micro)

But, there is one difference in my setup compared to the instructions:
the instructions states that the plugins should be copied to
NOTES_HOME\framework\rcp\plugins
where in my installation the right place seems to be
NOTES_HOME\framework\rcp\eclipse\plugins or
NOTES_HOME\framework\shared\eclipse\plugins (where the Sametime features
reside)

do I have a wrong notes installation?

Anyway, where ever I put the plugins, they just don't get loaded.

Any ideas how I could solve this?
Thanks in advance,

Michael

6 answers



permanent link
Tobias Widmer (3211) | answered Mar 26 '08, 6:25 a.m.
Michael Haeberlen schrieb:
Hello,

I followed the descriptions to set up Notes 8 to be used as IM
application. I did edit the plugin_customization.ini and copy the three
plugins from sametime 7.5.1 (com.ibm.collaboration.realtime.brokerbridge,
com.ibm.collaboration.realtime.brokerbridge.constants,
com.ibm.micro)

But, there is one difference in my setup compared to the instructions:
the instructions states that the plugins should be copied to
NOTES_HOME\framework\rcp\plugins
where in my installation the right place seems to be
NOTES_HOME\framework\rcp\eclipse\plugins or
NOTES_HOME\framework\shared\eclipse\plugins (where the Sametime features
reside)

do I have a wrong notes installation?

Anyway, where ever I put the plugins, they just don't get loaded.

Any ideas how I could solve this?
Thanks in advance,

Michael

Hi Michael,

The path is wrong in the setup instructions. It should be
NOTES_HOME\Data\workspace\applications\eclipse\plugins.

I've updated the RTC setup guide.

Cheers,
Tobias

permanent link
Michael Haeberlen (81165) | answered Mar 27 '08, 4:27 a.m.
Tobias Widmer wrote:
Michael Haeberlen schrieb:
Hello,

I followed the descriptions to set up Notes 8 to be used as IM
application. I did edit the plugin_customization.ini and copy the
three plugins from sametime 7.5.1
(com.ibm.collaboration.realtime.brokerbridge,
com.ibm.collaboration.realtime.brokerbridge.constants,
com.ibm.micro)

But, there is one difference in my setup compared to the instructions:
the instructions states that the plugins should be copied to
NOTES_HOME\framework\rcp\plugins
where in my installation the right place seems to be
NOTES_HOME\framework\rcp\eclipse\plugins or
NOTES_HOME\framework\shared\eclipse\plugins (where the Sametime
features reside)

do I have a wrong notes installation?

Anyway, where ever I put the plugins, they just don't get loaded.

Any ideas how I could solve this?
Thanks in advance,

Michael

Hi Michael,

The path is wrong in the setup instructions. It should be
NOTES_HOME\Data\workspace\applications\eclipse\plugins.

I've updated the RTC setup guide.

Cheers,
Tobias

Hi Tobias,

thanks for looking into this. Unfortunately, the plug-ins still don't
get loaded, no matter where I put them, and, even worse, I don't know
how to make Notes more verbose about what it doesn't like.

Maybe you have an idea?

Regards,
Michael

permanent link
Tobias Widmer (3211) | answered Mar 27 '08, 7:33 a.m.
Michael Haeberlen schrieb:
Tobias Widmer wrote:
Michael Haeberlen schrieb:
Hello,

I followed the descriptions to set up Notes 8 to be used as IM
application. I did edit the plugin_customization.ini and copy the
three plugins from sametime 7.5.1
(com.ibm.collaboration.realtime.brokerbridge,
com.ibm.collaboration.realtime.brokerbridge.constants,
com.ibm.micro)

But, there is one difference in my setup compared to the instructions:
the instructions states that the plugins should be copied to
NOTES_HOME\framework\rcp\plugins
where in my installation the right place seems to be
NOTES_HOME\framework\rcp\eclipse\plugins or
NOTES_HOME\framework\shared\eclipse\plugins (where the Sametime
features reside)

do I have a wrong notes installation?

Anyway, where ever I put the plugins, they just don't get loaded.

Any ideas how I could solve this?
Thanks in advance,

Michael

Hi Michael,

The path is wrong in the setup instructions. It should be
NOTES_HOME\Data\workspace\applications\eclipse\plugins.

I've updated the RTC setup guide.

Cheers,
Tobias

Hi Tobias,

thanks for looking into this. Unfortunately, the plug-ins still don't
get loaded, no matter where I put them, and, even worse, I don't know
how to make Notes more verbose about what it doesn't like.

Maybe you have an idea?

Regards,
Michael

Hi Michael,

Could you check under File > Application > Application Management
whether the the NOTES_HOME\Data\workspace\applications\eclipse directory
is listed as product extension? If not, does adding the attached file to
this directory help after restart?

Cheers,
Tobias

Jazz Collaboration team

permanent link
Michael Haeberlen (81165) | answered Mar 27 '08, 10:00 a.m.
Tobias Widmer wrote:

Hi Michael,

Could you check under File > Application > Application Management
whether the the NOTES_HOME\Data\workspace\applications\eclipse directory
is listed as product extension? If not, does adding the attached file to
this directory help after restart?

Cheers,
Tobias

Jazz Collaboration team


Hi Tobias,

yes I do have this install location listed and the same
..eclipseextension file. I even tried the following:
Copied the
com.ibm.collaboration.realtime.brokerbridge.feature_7.5.1.20070416
feature from my samtime installation into
NOTES_HOME\Data\workspace\applications\eclipse\features, copied the
plugin mentioned therein
(com.ibm.collaboration.realtime.jsthelper_7.5.1.20070416.jar) to the
plugins and edited manually
NOTES_HOME\data\workspace\.config\org.eclipse.update\platform.xml to
include the feature. After restarting Notes I see in Application
Management dialog that the Sametime Broker Bridge feature has an error
and the reason that is being shown is:


No plug-in: "com.ibm.collaboration.realtime.brokerbridge" included at

runtime.

No plug-in: "com.ibm.collaboration.realtime.brokerbridge.constants"
included at runtime.

No plug-in: "com.ibm.collaboration.realtime.jsthelper" included at runtime.
<<<

Is there a way to obtain a .log file and passing -clean and -debug
options like in eclipse?

Thanks again,
Michael

permanent link
Tobias Widmer (3211) | answered Mar 27 '08, 11:23 a.m.
Michael Haeberlen schrieb:
Tobias Widmer wrote:

Hi Michael,

Could you check under File > Application > Application Management
whether the the NOTES_HOME\Data\workspace\applications\eclipse
directory is listed as product extension? If not, does adding the
attached file to this directory help after restart?

Cheers,
Tobias

Jazz Collaboration team


Hi Tobias,

yes I do have this install location listed and the same
.eclipseextension file. I even tried the following:
Copied the
com.ibm.collaboration.realtime.brokerbridge.feature_7.5.1.20070416
feature from my samtime installation into
NOTES_HOME\Data\workspace\applications\eclipse\features, copied the
plugin mentioned therein
(com.ibm.collaboration.realtime.jsthelper_7.5.1.20070416.jar) to the
plugins and edited manually
NOTES_HOME\data\workspace\.config\org.eclipse.update\platform.xml to
include the feature. After restarting Notes I see in Application
Management dialog that the Sametime Broker Bridge feature has an error
and the reason that is being shown is:


No plug-in: "com.ibm.collaboration.realtime.brokerbridge" included at
runtime.

No plug-in: "com.ibm.collaboration.realtime.brokerbridge.constants"
included at runtime.

No plug-in: "com.ibm.collaboration.realtime.jsthelper" included at runtime.


Is there a way to obtain a .log file and passing -clean and -debug
options like in eclipse?

Thanks again,
Michael

Hi Michael,

Have a look at the directory NOTES_HOME\framework\eclipse\links. Does it
work if you copy the plugins to an arbitrary directory and include this
directory as it's done in rcp.link or shared.link?

AFAIK new product extensions are automatically discovered.

HTH
Tobias

permanent link
Michael Haeberlen (81165) | answered Mar 27 '08, 12:41 p.m.
Tobias Widmer wrote:
Michael Haeberlen schrieb:
Tobias Widmer wrote:

Hi Michael,

Could you check under File > Application > Application Management
whether the the NOTES_HOME\Data\workspace\applications\eclipse
directory is listed as product extension? If not, does adding the
attached file to this directory help after restart?

Cheers,
Tobias

Jazz Collaboration team


Hi Tobias,

yes I do have this install location listed and the same
.eclipseextension file. I even tried the following:
Copied the
com.ibm.collaboration.realtime.brokerbridge.feature_7.5.1.20070416
feature from my samtime installation into
NOTES_HOME\Data\workspace\applications\eclipse\features, copied the
plugin mentioned therein
(com.ibm.collaboration.realtime.jsthelper_7.5.1.20070416.jar) to the
plugins and edited manually
NOTES_HOME\data\workspace\.config\org.eclipse.update\platform.xml to
include the feature. After restarting Notes I see in Application
Management dialog that the Sametime Broker Bridge feature has an error
and the reason that is being shown is:


No plug-in: "com.ibm.collaboration.realtime.brokerbridge" included at
runtime.

No plug-in: "com.ibm.collaboration.realtime.brokerbridge.constants"
included at runtime.

No plug-in: "com.ibm.collaboration.realtime.jsthelper" included at
runtime.


Is there a way to obtain a .log file and passing -clean and -debug
options like in eclipse?

Thanks again,
Michael

Hi Michael,

Have a look at the directory NOTES_HOME\framework\eclipse\links. Does it
work if you copy the plugins to an arbitrary directory and include this
directory as it's done in rcp.link or shared.link?

AFAIK new product extensions are automatically discovered.

HTH
Tobias
Hi Tobias,


I tried what you suggested, but with no success. Well, I kind of
expected the failure since this is basically what I tried first when I
copied the plug-ins into NOTES_HOME/framework/rcp/eclipse/plugins etc.

Thanks for your patience,
Michael

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