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RTC REPORTS


preetam kulkarni (139298) | asked Aug 19 '10, 2:31 a.m.
Hi All,
i have an issue in getting the timespent parameter in hours can anybody please suggest me how can i get it.
When i have included the time_spent Parameter it displays in seconds like if i have spent 4 hrs it displays 14400
how can i get it in hours...
please suggest me the way for getting it.

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Rafik Jaouani (5.0k16) | answered Aug 19 '10, 10:23 p.m.
JAZZ DEVELOPER
In your BIRT data set, create a computed column = timespent / 3600

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