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question asked: Aug 05 '10, 4:42 p.m.
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last updated: Aug 05 '10, 4:42 p.m.

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404 error when logging in to Build Forge

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Paul Bodiam (26●5●1) | asked Aug 05 '10, 4:42 p.m.
Hi

I have a new installation of Build Forge 7.1.1.4 on RedHat ES4 over Oracle.

When I log in, after entering my credentials, I get a 404 error. This full error text is as follows:

HTTP Status 404 - /fullcontrol/
type Status report
message /fullcontrol/
description The requested resource (/fullcontrol/) is not available.
Apache Tomcat /5.5.9

Incidentally the browser URL is set to:
http://<server>:8443/fullcontrol/

When I click on the browser's "Back" button the login then proceeds normally and I can use Build Forge ok.

This problem only appears to affect IE (6.0). I can log in without problems using Firefox.

Any suggestions?

thanks
Paul

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Peter Birk (501●1●4●5) | answered Aug 06 '10, 4:11 p.m.
JAZZ DEVELOPER
Look at your buildforge.conf and make sure the services_url is set to the correct redirect protocol/host/port. Looks like the URL that it's trying to go to is "http" with an SSL port "8443". After entering http://<server>, the login redirects to whatever the services_url tells it to, usually https://<server>:8443/rbf-services. Then it should redirect back to http://<server>.

Hope this helps.

Regards,
Pete

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