CRFCN0166E: Error getting configuration information ....
Hi,
We are using RFT with ClearCase. RFT is installed on two VMs and both have a snapshot view to a shared view location on a separate ClearCase server. The VMs initially functioned without any problem, however, the second VM now reports an error when the user selects from RFT: Configure -> Configure Applications for Testing or Configure -> Enable Environments for Testing. Error message received: CRFCN0166E: Error getting configuration information from the configuration file. Default information will be loaded. The VMs are logged in using the same domain user with local admin permissions. Have tried un-mounting/mounting the VOB and disconnecting/connecting the project on the affected VM but receive the same error message. Thanks DJ Jutla |
One answer
Note: This post is 4+ years old.
Please upgrade to the latest version of RQM (see https://jazz.net/downloads/rational-quality-manager/) and review the product documentation (see https://jazz.net/help-dev/clm/topic/com.ibm.help.common.jazz.calm.doc/com.ibm.help.common.jazz.calm.doc_eclipse-gentopic1.html) and jazz.net resources (see https://jazz.net/help). If your issue persists, please ask a new question (https://jazz.net/forum/questions/ask), open a defect (see https://jazz.net/mystuff/#tab=workitems), or open a PMR (see http://www-01.ibm.com/support/docview.wss?uid=swg21507639). |
Your answer
Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.