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question asked: Jul 30 '10, 6:08 p.m.
question was seen: 6,978 times
last updated: Jul 30 '10, 6:08 p.m.

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RRC Initial Configuration Fails

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Alberto Melendez (6●1●1) | asked Jul 30 '10, 6:08 p.m.
I'm having some trouble installing and configuring RRC Server 2.0.0.2 on a Windows Server 2003 system.

I install using the standard launchpad, after I start the server (nothing seems to be wrong) and then I try to access the https://localhost:9443/rdm/setup and I get:

HTTP Status 404 - ProxyServlet: /rdm/setup

type: status report

message ProxyServlet: /rdm/setup

description: The requested resource (ProxyServlet: /rdm/setup) is not available.

?????

The tomcat log generates the following error:

ERROR eam.repository.provision.internal.ProvisionService - CRJAZ0304I The profile path "C:\PROGRA~1\IBM\RRCS20\server\SERVEconf\jazz\provision_profiles" does not exist. Check that the System Property "JAZZ_HOME" is set correctly.


?? Any ideas? I've searched but can't resolve it, I created the JAZZ_HOME environment variable but didn't work. Anyone else having this problem. Its a Tomcat/Derby installation.

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Morten Madsen (132●7●7) | answered Jun 24 '11, 7:49 a.m.
Hi, I know this is a late answer, but I just stumbled upon your message.

The reason for this error is normally - as you mention - that the environment variables

JAZZ_HOME and com.ibm.team.jfs.app.context.conf are not correctly set.

You need to make sure that they are like the below format:

file:///c:/program files/ibm/rrc/server/conf and
file://c:/program files/ibm/rrc/server/conf/rdm


Make sure that you have 3 slashes in front of c:.



WARNING: If you use %20 instead of " " - as usual URL syntax - then the /rdm/setup will not be able to run properly - the "next" button will never light up!!!



ALSO REMEMBER: if your path contains spaces, it may be necessary to convert it into DOS abb. format like (c:\program files\ = c:\progra~1\). I actually got it working using full path with normal spaces, but suddenly my installation stopped working and gave me a "Error 404: Proxy servlet /rdm/setup". Converting to DOS abb. format helped.

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