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No buffer space available errors in jazz.log

Hi,

Has anyone else encountered the following messages in their jazz.log file for their RQM server?

===
Jul 30, 2010 8:09:26 AM org.apache.catalina.realm.JNDIRealm authenticate
SEVERE: Exception performing authentication
javax.naming.CommunicationException: localhost:389
===

Errors like this appear before it:

===
08:01:20,710 ERROR com.ibm.rqm.defects.service - class com.ibm.rqm.defects.service.internal.ChangeRequestCollector:runTask AQXCM5001E An error was encountered trying to connect to a remote server: {0}.
===

Users could not log in and a reboot of the server resolved the issue/errors. I am just wondering how the errors came about in the first place. Any advice would be appreciated.

Thanks,

- Walter

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3 answers

Permanent link
Walter,

Do you run across any 'too many open files' errors ? That seems to plague RQM.

Hi,

Has anyone else encountered the following messages in their jazz.log file for their RQM server?

===
Jul 30, 2010 8:09:26 AM org.apache.catalina.realm.JNDIRealm authenticate
SEVERE: Exception performing authentication
javax.naming.CommunicationException: localhost:389
===

Errors like this appear before it:

===
08:01:20,710 ERROR com.ibm.rqm.defects.service - class com.ibm.rqm.defects.service.internal.ChangeRequestCollector:runTask AQXCM5001E An error was encountered trying to connect to a remote server: {0}.
===

Users could not log in and a reboot of the server resolved the issue/errors. I am just wondering how the errors came about in the first place. Any advice would be appreciated.

Thanks,

- Walter

0 votes


Permanent link
This issue has been formally tracked here:
36513: RQM Server message: AQXCM5001E An error was encountered trying to connect to a remote server: CRJAZ0124I Invalid username or password..
https://jazz.net/jazz02/resource/itemName/com.ibm.team.workitem.WorkItem/36513

All of the socket leaks have been addressed in the latest 2.X releases of RQM and RTC.

Regards,
John Nason
RQM Development

0 votes


Permanent link
John is right. I opened up the Work Item below and Frank Mcgrath was very helpful with the resolution of it. The iFix3 for RQM v2.0.1 appears to have fixed the issue we were seeing. There was a side issue associated with this regarding disabled "ADMIN" accounts and that will be addressed here by our IT Network Services group.

Thanks,

-Walter
This issue has been formally tracked here:
36513: RQM Server message: AQXCM5001E An error was encountered trying to connect to a remote server: CRJAZ0124I Invalid username or password..
https://jazz.net/jazz02/resource/itemName/com.ibm.team.workitem.WorkItem/36513

All of the socket leaks have been addressed in the latest 2.X releases of RQM and RTC.

Regards,
John Nason
RQM Development

0 votes

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Question asked: Jul 30 '10, 9:00 a.m.

Question was seen: 7,176 times

Last updated: Jul 30 '10, 9:00 a.m.

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