We are using the ClearQuest bridge to link certain work items to CQ records. It is functioning as expected, but it seems slow.

In particular, it takes about 10 seconds to log in. After you have logged in, things are acceptable. the problem is when logging in, you supply the username, password and click "Log In" and it sits for about 10 seconds (and the dialog remains on the screen w/o any sort of spinning icon or anything to indicate something is happening).

Is there anyway I can figure out why this takes so long? Is it RTC talking to CQ, is CQ itself slow, is RTC slow?

When we log directly into CQ web we do not see this poor performance so it has something to do with the bridge, I just don't know how to profile things to better identify the bottleneck.