Email configuration problems
Hello all, I have one problem setting up mail configurations in RQM, I have enabled the option on the Server Administration GUI, but the mails notifications are still not working, I checked the apache logs, and this error is displayed every time that I tried to send a mail:
javax.mail.AuthenticationFailedException at javax.mail.Service.connect(Service.java:264) at javax.mail.Service.connect(Service.java:134) at com.ibm.team.repository.service.internal.MailerService.getConnectedTransport(MailerService.java:462) at com.ibm.team.repository.service.internal.MailerService.sendMessage(MailerService.java:417) at com.ibm.team.repository.service.internal.MailerService.sendMail(MailerService.java:391) at com.ibm.team.repository.service.internal.MailerService.sendMail(MailerService.java:330) at sun.reflect.GeneratedMethodAccessor299.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:618) at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:378) at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:364) at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56) at $Proxy301.sendMail(Unknown Source) at com.ibm.team.workitem.service.internal.save.notify.ChangeEventMailNotifier.sendIndividualMails(ChangeEventMailNotifier.java:405) at com.ibm.team.workitem.service.internal.save.notify.ChangeEventMailNotifier.processOneChange(ChangeEventMailNotifier.java:362) at com.ibm.team.workitem.service.internal.save.notify.ChangeEventMailNotifier.runTask(ChangeEventMailNotifier.java:202) at com.ibm.team.repository.service.async.AbstractAutoScheduledTask.executeTask(AbstractAutoScheduledTask.java:88) at sun.reflect.GeneratedMethodAccessor130.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:618) at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:378) at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:364) at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56) at $Proxy209.executeTask(Unknown Source) at com.ibm.team.repository.service.internal.scheduler.AsynchronousTaskRunner.runTask(AsynchronousTaskRunner.java:118) at com.ibm.team.repository.service.internal.scheduler.AsynchronousTaskRunner.run(AsynchronousTaskRunner.java:92) at java.lang.Thread.run(Thread.java:810) Does someone have any idea to fix this problem? These are the options I used to configure the service. Connection Properties Enable E-mail Notification true false SMTP Server smtpserver.ibm.com none SMTP Server port 25 25 SMTP Username user@x.ibm.com none SMTP Password *********** none Restrict To Whitelist false false Whitelist none E-mail From Address user@x.ibm.com none E-mail From Name RQM Admin none SMTP Reply Address none Use STARTTLS false false Thanks!!! |
3 answers
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Hi, After using a blank userid and blank password (editing directly the teamserver.properties) , I could send team invitations, but email notifications are not sent automatically for work items changes (for example changing the owner of a defect), Any idea about this new issue?
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did you try to use a different user?
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Yes I tried, in fact it is working now, the problem was that it seems like when I changed the user in the browser directly trough the Email configurations page, the changes were not applied correctly for some reason, all started working correctly when I edited the teamserver.properties directly =)
did you try to use a different user? |
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