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question asked: Jun 11 '10, 10:00 a.m.
question was seen: 5,060 times
last updated: Jun 29 '18, 3:40 a.m.

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Login to repository fails when using VPN client

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Marie Steele (40●1●5●6) | asked Jun 11 '10, 10:00 a.m.
FORUM MODERATOR
I cannot login to a particular repository when using my VPN AT&T client and the RTC 3.0 eclipse client. I eventually get this error:

Failed to contact the repository 'jazzdev03.torolab.ibm.com'.
CRJAZ1371E The URL "https://jazzdev03.torolab.ibm.com:9443/jazz03/service/com.ibm.team.repository.common.internal.IRepositoryRemoteService" cannot be reached. The server cannot be reached. The network could not connect to the server. The error is "Connection refused: connect". Contact your system administrator.

I am able to ping jazzdev03.torolab.ibm.com and can connect via the web client.

I have no problems connecting when not going through the VPN.

An older connection that used RTC 2.0.0.2 connecting to a different repository works fine with VPN.

Can anyone help with this?

Thanks
Marie

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Marie Steele (40●1●5●6) | answered Jun 28 '10, 2:39 p.m.
FORUM MODERATOR
I can only assume that this was being caused by a problem with my Symantec Client Firewall. After uninstalling and re-installing Symantec the problem seems to have gone away.

Marie

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