I didn't confirm the entire stack trace to make sure it's the same issue, but your decription of the eclipse client being broken after 3.0.1.3 with a NPE sounds like what we ran into also. Check out https://jazz.net/jazz/web/projects/Rational%20Team%20Concert#action=com.ibm.team.workitem.viewWorkItem&id=208746, in there a hotfix is attached which we were able to succesfully deploy and resolve the issue.

Has there been any correction for this? We are seeing the same thing - only on some teams within a project. We updated to the 3.0.1.3 last night and this is happening this morning.

I looked over existing RTC work items in IBM and those do not help us at all.

Thank you

Hello

Error bellow appears when I open plan and switch to page "Planned items" in thick client (version 3M5).
Developer's taskboard is selected and it is configured to show specific workflow.
It happened during common usage of RTC, no configuration was changed.

In web client I cannot show plan anyway because of reported bug
https://jazz.net/jazz/web/projects/Rational%20Team%20Concert#action=com.ibm.team.workitem.viewWorkItem&id=113412.
It seems to be connected with process definition and assigned workflow (see error description) because if taskboard view is changed to classic srumboard then plan is showed via web correctly.

Change of state did not help.

Do you have any suggestions?

Thank you in advance
David Csikkel


Client environment:
Rational Team Concert for Win32
Version: 3.0 (3M5)
Build id: RTC-I20100412-1300

Java version "1.6.0_20"
Java(TM) SE Runtime Environment (build 1.6.0_20-b02)
Java HotSpot(TM) Client VM (build 16.3-b01, mixed mode, sharing)

Server environment:
Red Hat Enterprise Linux Server release 5.2 (Tikanga)
Kernel 2.6.18-92.1.22.el5PAE

Jazz Foundation - Jazz Team Server 3.0 M5 (X20100425-0950)
Server VM
Version 1.5.0
Vendor IBM Corporation
Name IBM J9 VM
Details
J2RE 1.5.0 IBM J9 2.3 Linux x86-32 j9vmxi3223-20091104 (JIT enabled)
J9VM - 20091103_45935_lHdSMr
JIT - 20091016_1845_r8
GC - 20091026_AA


ERROR LOG:

An internal error occurred during operation "Retrieving data"

com.ibm.team.repository.common.transport.ServiceMethodInvocationError: java.lang.NullPointerException
at com.ibm.team.repository.transport.client.RemoteTeamService.getAppropriateException(RemoteTeamService.java:642)
at com.ibm.team.repository.transport.client.RemoteTeamService.executeMethod(RemoteTeamService.java:496)
at com.ibm.team.repository.transport.client.RemoteTeamService.invoke(RemoteTeamService.java:201)
at com.ibm.team.repository.transport.client.ServiceInvocationHandler.invoke(ServiceInvocationHandler.java:43)
at $Proxy39.fetchPlannedWorkItems(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:79)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at com.ibm.team.repository.client.internal.ServiceInterfaceProxy.invokeServiceCall(ServiceInterfaceProxy.java:149)
at com.ibm.team.repository.client.internal.ServiceInterfaceProxy.invoke(ServiceInterfaceProxy.java:84)
at $Proxy39.fetchPlannedWorkItems(Unknown Source)
at com.ibm.team.apt.internal.client.IterationPlanClient$2.run(IterationPlanClient.java:429)
at com.ibm.team.repository.client.internal.TeamRepository$3.run(TeamRepository.java:1171)
at com.ibm.team.repository.common.transport.CancelableCaller.call(CancelableCaller.java:79)
at com.ibm.team.repository.client.internal.TeamRepository.callCancelableService(TeamRepository.java:1164)
at com.ibm.team.apt.internal.client.IterationPlanClient.fetchIterationPlan(IterationPlanClient.java:427)
at com.ibm.team.apt.internal.ide.ui.editor.OutlinePage$5.resolve(OutlinePage.java:852)
at com.ibm.team.apt.internal.ide.ui.editor.OutlinePage$5.resolve(OutlinePage.java:1)
at com.ibm.team.apt.internal.ide.core.util.TeamFuture$DefaultResolver.resolve(TeamFuture.java:39)
at com.ibm.team.apt.internal.ide.core.util.TeamFuture$LoadJob.execute(TeamFuture.java:112)
at com.ibm.team.apt.internal.ide.core.util.TeamFuture$LoadJob.access$0(TeamFuture.java:110)
at com.ibm.team.apt.internal.ide.core.util.TeamFuture$LoadJob$1.run(TeamFuture.java:95)
at org.eclipse.core.runtime.SafeRunner.run(SafeRunner.java:37)
at com.ibm.team.apt.internal.ide.core.util.TeamFuture$LoadJob.run(TeamFuture.java:93)
at org.eclipse.core.internal.jobs.Worker.run(Worker.java:55)
Caused by: java.lang.NullPointerException
at com.ibm.team.apt.internal.service.IterationPlanService.fetchPlannedWorkItems(IterationPlanService.java:304)
at sun.reflect.GeneratedMethodAccessor307.invoke(null)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:370)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:356)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
at $Proxy272.fetchPlannedWorkItems(null)
at sun.reflect.GeneratedMethodAccessor307.invoke(null)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleMethod(AbstractTeamServerServlet.java:1245)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.executeMethod(AbstractTeamServerServlet.java:936)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.doPost(AbstractTeamServerServlet.java:737)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:647)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest2(AbstractTeamServerServlet.java:1866)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest(AbstractTeamServerServlet.java:1725)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.service(AbstractTeamServerServlet.java:1637)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
at org.eclipse.equinox.http.registry.internal.ServletManager$ServletWrapper.service(ServletManager.java:180)
at org.eclipse.equinox.http.servlet.internal.ServletRegistration.handleRequest(ServletRegistration.java:90)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:111)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:75)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
at org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:121)
at com.ibm.team.repository.server.servletbridge.JazzServlet.service(JazzServlet.java:62)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:172)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:525)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:174)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:873)
at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665)
at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528)
at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)
at java.lang.Thread.run(Thread.java:811)
at com.ibm.team.repository.common.internal.marshal.util.MarshallerUtil.decodeExceptions(MarshallerUtil.java:326)
at com.ibm.team.repository.common.internal.marshal.util.MarshallerUtil.decodeExceptions(MarshallerUtil.java:296)
at com.ibm.team.repository.common.internal.marshal.util.MarshallerUtil.decodeFault(MarshallerUtil.java:261)
at com.ibm.team.repository.transport.client.RemoteTeamService.constructExceptionFromFault(RemoteTeamService.java:617)
at com.ibm.team.repository.transport.client.RemoteTeamService.executeMethod(RemoteTeamService.java:483)
... 24 more

Please share your process source code from "process configuration source" tab

In the Eclipse RTC Client, it will not show the tabs. Only a status tab with the error:

An internal error occurred during operation: "Retrieving Data". See the error log for deatils.
com.ibm.team.repository.common.transport.ServiceMethodInvocationError: java.lang.NullPointerException
at com.ibm.team.repository.transport.client.RemoteTeamService.getAppropriateException(RemoteTeamService.java:647)
at com.ibm.team.repository.transport.client.RemoteTeamService.executeMethod(RemoteTeamService.java:510)
at com.ibm.team.repository.transport.client.RemoteTeamService.invoke(RemoteTeamService.java:202)
at com.ibm.team.repository.transport.client.ServiceInvocationHandler.invoke(ServiceInvocationHandler.java:43)
at $Proxy52.fetchResolvedIterationPlan2(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:79)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at com.ibm.team.repository.client.internal.ServiceInterfaceProxy.invokeServiceCall(ServiceInterfaceProxy.java:164)
at com.ibm.team.repository.client.internal.ServiceInterfaceProxy.invoke(ServiceInterfaceProxy.java:88)
at $Proxy52.fetchResolvedIterationPlan2(Unknown Source)
at com.ibm.team.apt.internal.client.IterationPlanClient$1.run(IterationPlanClient.java:377)
at com.ibm.team.apt.internal.client.IterationPlanClient$1.run(IterationPlanClient.java:1)
at com.ibm.team.repository.client.internal.TeamRepository$3.run(TeamRepository.java:1261)
at com.ibm.team.repository.common.transport.CancelableCaller.call(CancelableCaller.java:79)
at com.ibm.team.repository.client.internal.TeamRepository.callCancelableService(TeamRepository.java:1254)
at com.ibm.team.apt.internal.client.IterationPlanClient.fetchIterationPlanData(IterationPlanClient.java:380)
at com.ibm.team.apt.internal.ide.ui.editor.IterationPlanEditorInput$2.resolve(IterationPlanEditorInput.java:143)
at com.ibm.team.apt.internal.ide.ui.editor.IterationPlanEditorInput$2.resolve(IterationPlanEditorInput.java:1)
at com.ibm.team.apt.internal.ide.core.util.TeamFuture$DefaultResolver.resolve(TeamFuture.java:39)
at com.ibm.team.apt.internal.ide.core.util.TeamFuture$LoadJob.execute(TeamFuture.java:112)
at com.ibm.team.apt.internal.ide.core.util.TeamFuture$LoadJob.access$0(TeamFuture.java:110)
at com.ibm.team.apt.internal.ide.core.util.TeamFuture$LoadJob$1.run(TeamFuture.java:95)
at org.eclipse.core.runtime.SafeRunner.run(SafeRunner.java:42)
at com.ibm.team.apt.internal.ide.core.util.TeamFuture$LoadJob.run(TeamFuture.java:93)
at org.eclipse.core.internal.jobs.Worker.run(Worker.java:55)
Caused by: java.lang.NullPointerException
at com.ibm.team.apt.internal.common.time.TimespanIterator.<init>(TimespanIterator.java:59)
at com.ibm.team.apt.internal.common.WorktimeScheduler.calcutateWorkingTime(WorktimeScheduler.java:117)
at com.ibm.team.apt.internal.service.progress.PlanProgressService.calculateWorkTime(PlanProgressService.java:415)
at com.ibm.team.apt.internal.service.progress.PlanProgressService.calculateWorkTime(PlanProgressService.java:187)
at com.ibm.team.apt.internal.service.progress.PlanProgressService.calculateWorkTime(PlanProgressService.java:120)
at com.ibm.team.apt.internal.service.progress.PlanProgressService.computeProgressForPlan(PlanProgressService.java:96)
at com.ibm.team.apt.internal.service.IterationPlanService.computeProgressForPlan(IterationPlanService.java:1073)
at com.ibm.team.apt.internal.service.progress.PlanProgressHelper.getIterationPlanProgress(PlanProgressHelper.java:47)
at com.ibm.team.apt.internal.service.progress.PlanProgressHelper.getIterationPlanProgressRcp(PlanProgressHelper.java:41)
at com.ibm.team.apt.internal.service.IterationPlanService$7.run(IterationPlanService.java:407)
at com.ibm.team.apt.internal.service.IterationPlanService$7.run(IterationPlanService.java:1)
at com.ibm.team.repository.service.internal.TransactionService$2.run(TransactionService.java:204)
at com.ibm.team.repository.service.internal.rdb.RepositoryDatabase.runTransaction(RepositoryDatabase.java:312)
at com.ibm.team.repository.service.internal.rdb.RepositoryDatabase.runInTransaction(RepositoryDatabase.java:236)
at com.ibm.team.repository.service.internal.TransactionService.runInTransaction(TransactionService.java:119)
at com.ibm.team.repository.service.internal.TransactionService.runInTransaction(TransactionService.java:88)
at sun.reflect.GeneratedMethodAccessor125.invoke(null)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
at java.lang.reflect.Method.invoke(Method.java:611)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:370)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:356)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
at $Proxy102.runInTransaction(null)
at com.ibm.team.repository.service.AbstractService.runInTransaction(AbstractService.java:947)
at com.ibm.team.apt.internal.service.IterationPlanService.fetchPlanProgress2(IterationPlanService.java:403)
at com.ibm.team.apt.internal.service.IterationPlanService$5.run(IterationPlanService.java:242)
at com.ibm.team.repository.service.internal.TransactionService$2.run(TransactionService.java:204)
at com.ibm.team.repository.service.internal.rdb.RepositoryDatabase$Transaction.run(RepositoryDatabase.java:458)
at com.ibm.team.repository.service.internal.rdb.RepositoryDatabase$1.run(RepositoryDatabase.java:285)
at com.ibm.team.repository.service.internal.rdb.ConnectionPoolService.withCurrentConnection(ConnectionPoolService.java:379)
at sun.reflect.GeneratedMethodAccessor50.invoke(null)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
at java.lang.reflect.Method.invoke(Method.java:611)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:370)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:356)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
at $Proxy62.withCurrentConnection(null)
at com.ibm.team.repository.service.internal.rdb.RepositoryDatabase.runTransaction(RepositoryDatabase.java:276)
at com.ibm.team.repository.service.internal.rdb.RepositoryDatabase.runInTransaction(RepositoryDatabase.java:236)
at com.ibm.team.repository.service.internal.TransactionService.runInTransaction(TransactionService.java:119)
at com.ibm.team.repository.service.internal.TransactionService.runInTransaction(TransactionService.java:88)
at sun.reflect.GeneratedMethodAccessor125.invoke(null)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
at java.lang.reflect.Method.invoke(Method.java:611)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:370)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:356)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
at $Proxy102.runInTransaction(null)
at com.ibm.team.repository.service.AbstractService.runInTransaction(AbstractService.java:947)
at com.ibm.team.apt.internal.service.IterationPlanService.fetchResolvedIterationPlan2(IterationPlanService.java:179)
at sun.reflect.GeneratedMethodAccessor580.invoke(null)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
at java.lang.reflect.Method.invoke(Method.java:611)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:370)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:356)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
at $Proxy431.fetchResolvedIterationPlan2(null)
at sun.reflect.GeneratedMethodAccessor580.invoke(null)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
at java.lang.reflect.Method.invoke(Method.java:611)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleMethod(AbstractTeamServerServlet.java:1285)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.executeMethod(AbstractTeamServerServlet.java:882)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.doPost(AbstractTeamServerServlet.java:672)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:738)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest2(AbstractTeamServerServlet.java:1871)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest(AbstractTeamServerServlet.java:1725)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.access$0(AbstractTeamServerServlet.java:1710)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet$1.service(AbstractTeamServerServlet.java:198)
at com.ibm.team.repository.internal.service.auth.impl.JAuthHandler.handleRequest(JAuthHandler.java:47)
at sun.reflect.GeneratedMethodAccessor81.invoke(null)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
at java.lang.reflect.Method.invoke(Method.java:611)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:370)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:356)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
at $Proxy184.handleRequest(null)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.service(AbstractTeamServerServlet.java:1578)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:831)
at org.eclipse.equinox.http.registry.internal.ServletManager$ServletWrapper.service(ServletManager.java:180)
at org.eclipse.equinox.http.servlet.internal.ServletRegistration.handleRequest(ServletRegistration.java:90)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:111)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:75)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:831)
at org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:120)
at com.ibm.team.repository.server.servletbridge.JazzServlet.service(JazzServlet.java:76)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:831)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1657)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:939)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:502)
at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:179)
at com.ibm.ws.webcontainer.servlet.CacheServletWrapper.handleRequest(CacheServletWrapper.java:91)
at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:864)
at com.ibm.ws.webcontainer.WSWebContainer.handleRequest(WSWebContainer.java:1592)
at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:186)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:452)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewRequest(HttpInboundLink.java:511)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.processRequest(HttpInboundLink.java:305)
at com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete(HttpICLReadCallback.java:83)
at com.ibm.ws.ssl.channel.impl.SSLReadServiceContext$SSLReadCompletedCallback.complete(SSLReadServiceContext.java:1784)
at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:165)
at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)
at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138)
at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:204)
at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:775)
at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:905)
at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1604)
at com.ibm.team.repository.common.internal.marshal.util.MarshallerUtil.decodeExceptions(MarshallerUtil.java:326)
at com.ibm.team.repository.common.internal.marshal.util.MarshallerUtil.decodeExceptions(MarshallerUtil.java:296)
at com.ibm.team.repository.common.internal.marshal.util.MarshallerUtil.decodeFault(MarshallerUtil.java:261)
at com.ibm.team.repository.transport.client.RemoteTeamService.constructExceptionFromFault(RemoteTeamService.java:622)
at com.ibm.team.repository.transport.client.RemoteTeamService.executeMethod(RemoteTeamService.java:497)
... 25 more


We can see everything fine in the web client. The error happens when we go to Plans->All Plans->Sprint xx-> Teamx in the RTC eclipse client.


from the web client - I do not see the Process Config Source tab. I will admit I do not use the web client much so that could be why I cannot locate it.