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question asked: May 24 '10, 9:34 a.m.
question was seen: 4,519 times
last updated: May 24 '10, 9:34 a.m.

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This user was not found in the directory service.

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Prokop Krasny (76●11●9) | asked May 24 '10, 9:34 a.m.
Using the IBM Installation manager I updated RQM to 2.0.0.1 iFix 5 I20100328_0509. It all went well and RQM runs and everything, except for users not being able to log in. The error message I get is this:

This user was not found in the directory service. This user will not be able to login unless they have an account in the directory service.

I can still create new users and a new user can log in no problem. What are my options now? I can only archive old users - i.e. I would have to create new username for every user which would be highly inconvenient. Are there any other options?

Thank you

Prokop

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Rajah Vedamurthy (111●1●12●8) | answered May 25 '10, 11:47 a.m.
The quick and easy way to get the users back is from your backed up tomcat users.xml. Before updating, you would have backed up this file, copy the file on to conf directory.

Hope this helps

Using the IBM Installation manager I updated RQM to 2.0.0.1 iFix 5 I20100328_0509. It all went well and RQM runs and everything, except for users not being able to log in. The error message I get is this:

This user was not found in the directory service. This user will not be able to login unless they have an account in the directory service.

I can still create new users and a new user can log in no problem. What are my options now? I can only archive old users - i.e. I would have to create new username for every user which would be highly inconvenient. Are there any other options?

Thank you

Prokop
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Prokop Krasny (76●11●9) | answered May 27 '10, 10:29 a.m.
Yes, it helped a great deal. I was actually able to recreate users one by one in tomcat-users.xml.

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