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question asked: May 03 '10, 10:19 a.m.
question was seen: 6,031 times
last updated: May 03 '10, 10:19 a.m.

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I need to retype my user/pw every time I connect to RQM

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Roberto Mosqueda (26●5●2) | asked May 03 '10, 10:19 a.m.
Hi all, I'm having some issues to access RQM, I need to retype my user ID and password every time I connect to the RQM server, even though I checked "remember my ID", Does anyone have a possible solution?

thanks.

3 answers

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Patrick Van Zandt (1.2k●1) | answered May 03 '10, 11:23 a.m.
JAZZ DEVELOPER
The Jazz server "remember user ID" feature works by setting an HTTP cookie. Example from my browser (where localhost is my RQM server):

http://img691.imageshack.us/img691/8040/cookiezh.jpg

If the "remember user ID" feature is not working on your machine, this is a browser issue (not an RQM server issue). Either your browser is set to not accept cookies from your RQM server, or perhaps your browser is set to discard cookies at a certain interval (or when you close the browser), or maybe even you are manually deleting them? Any of these will cause a saved user ID to be lost.
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permanent link
Roberto Mosqueda (26●5●2) | answered May 03 '10, 11:40 a.m.
The Jazz server "remember user ID" feature works by setting an HTTP cookie. Example from my browser (where localhost is my RQM server):

http://img691.imageshack.us/img691/8040/cookiezh.jpg

If the "remember user ID" feature is not working on your machine, this is a browser issue (not an RQM server issue). Either your browser is set to not accept cookies from your RQM server, or perhaps your browser is set to discard cookies at a certain interval (or when you close the browser), or maybe even you are manually deleting them? Any of these will cause a saved user ID to be lost.


Hi Patrick, thanks for the quick answer, I checked my browser's cookies, and I can see the following records.
- JSESSIONID
- JazzFormAuth
- SaveStateCookie
- X-com-ibm-team-foundation-auth-loop-avoidance
- net-jazz-ajax-cookie-rememberUserId
but every time I close the browser, the "remember user ID" option is cleaned, any other idea?
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Roberto Mosqueda (26●5●2) | answered May 04 '10, 5:34 p.m.
There is a bug opened in RQM about this problem:
https://jazz.net/jazz/web/projects/Jazz%20Foundation#action=com.ibm.team.workitem.viewWorkItem&id=52842

A work around could be to use BASIC authentication instead of FORM.
http://jazz.net/library/techtip/75

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