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question asked: Apr 16 '10, 2:02 p.m.
question was seen: 4,966 times
last updated: Apr 16 '10, 2:02 p.m.

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Customer Access to RTC server

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Anthony Giordano (276●26●15) | asked Apr 16 '10, 2:02 p.m.
I was wondering if anyone is dealing with this issue and has a good solution
to it. We have an RTC server for a project in our company. We have a
customer that wants to enter bugs and enhancements. We thought the best way
to do this is to grant access to this server, but obviously, they are not in
the company and not on our network. How would one go about giving the
customer access to only enter bugs and enhancements while protecting the
confidentiality of the source code.

Tony

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Geoffrey Clemm (30.1k●3●30●35) | answered Apr 16 '10, 11:40 p.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
You control read access via the project area.
So create a separate project area to which only your developers are
given read access, and make that project area be the owner of the source
control components.

Tony wrote:
I was wondering if anyone is dealing with this issue and has a good
solution to it. We have an RTC server for a project in our company. We
have a customer that wants to enter bugs and enhancements. We thought
the best way to do this is to grant access to this server, but
obviously, they are not in the company and not on our network. How would
one go about giving the customer access to only enter bugs and
enhancements while protecting the confidentiality of the source code.

Tony

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