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Why does Change Summary come up now when I double click on a change set in RTC 4.0.1?

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Charles Cruse
(15●2●12●13) Mar 27 '13, 12:56 p.m.

We just migrated from RTC 3.0.1.3 to RTC 4.0.1.  In RTC 3.0.1.3, if I clicked on a change set on the links tab of a work item, Change Explorer came up and I could click on the part and it would bring up my external compare tool.

Now, in RTC 4.0.1, clicking on the same change set brings up the Change Summary view and clicking on the part there brings up the internal compare editor.

Why did this change?  Is there a way to configure it so it works as before?

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Tim Mok
JAZZ DEVELOPER (6.6k●3●8) Mar 27 '13, 2:49 p.m.
This is a bug in 4.0.1 where the preference isn't respected.

https://jazz.net/jazz/resource/itemName/com.ibm.team.workitem.WorkItem/246125

It's been fixed for 4.0.3 M2.
Geoffrey Clemm selected this answer as the correct answer

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Charles Cruse
Mar 27 '13, 4:58 p.m.

Thanks for your quick answer.  Is there any way to get this fix put into 4.0.1?  My users noticed it two days after the migration and are not going to be happy.

Tim Mok
JAZZ DEVELOPER Mar 27 '13, 4:58 p.m.

You'll have to contact IBM support to request a hotfix since 4.0.3 is the latest successor in development.

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Alex Fitzpatrick
JAZZ DEVELOPER (558●3●8●16) edited
Mar 27 '13, 2:43 p.m.
 I'm going to hazard a guess that you previously had an external compare tool configured and now you do not.

Compare prefs

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Alex Fitzpatrick
JAZZ DEVELOPER Mar 27 '13, 3:01 p.m.

I was unaware of the defect Tim mentions below but I'll leave the answer in case it's useful for someone else. 

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Question asked: Mar 27 '13, 12:56 p.m.

Question was seen: 3,409 times

Last updated: Mar 27 '13, 4:58 p.m.

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