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Intalling RTCpower 2.0 Server on AIX5.3


Wenlong Wu (6) | asked Apr 01 '10, 9:15 a.m.
the install steps as below:
1. jar xvf RTCpower-Standard-Full-2.0-AIX64.zip
2. sh launchpad.sh.

and then the error happens:
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
cp: /tmp/rational/RTC/rtcpower/launchpad/lib: A file or directory in the path name does not exist.
cp: /tmp/rational/RTC/rtcpower/launchpad/../jre: A file or directory in the path name does not exist.
/usr/bin/more
+ iconv -f UTF-8 -t ISO8859-1 /tmp/rational/RTC/rtcpower/launchpad/en/noBrowser.html
+ 2> /dev/null

Unable to find supported browser

An error occurred while starting the launchpad. This error typically occurs when the launchpad
is unable to find a supported browser. Check your product's documentation for a list of supported
browsers.

NOTE: This file is a place holder for product specific instructions
about how to recover from this error.

You should describe the location of installation programs on the product CD
so the user can run them directly without starting launchpad if necessary.

Procedure for correcting the error that is preventing the launchpad from displaying
======================================================================

The launchpad supports the following browsers:
o Mozilla
o Firefox
o Internet Explorer (Microsoft Windows platforms only)

Use the following procedure to attempt to correct the error that is preventing
the launchpad from displaying and to try to start the launchpad again:

1. If you do not have the Mozilla Web browser, download and install the Mozilla Web browser from http://www.mozilla.org.

On Linux and UNIX platforms, export the location of the supported browser. For example:

export BROWSER=/usr/bin/mozilla

2. If the product CD is no longer accessible, insert the CD into a CD drive. Mount the drive if necessary on Linux and UNIX platfor
ms.

3. Restart the launchpad by issuing the following command:

Linux and UNIX platforms: ./launchpad.sh
Windows platforms: launchpad.exe
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Anybody has good idea for this?

Thanks

Wenlong

2 answers



permanent link
Kushal Munir (126103) | answered Apr 13 '10, 8:53 p.m.
JAZZ DEVELOPER
Hi Wenlong,

Do you have the Firefox browser installed on your AIX system? If not, please follow the steps below to download the browser and install it. If you have the browser installed, please ensure that you are starting launchpad.sh as root, and that you have the BROWSER and DISPLAY variables set. The BROWSER variable must be set to the path of the browser (see below), and the DISPLAY variable must be set to xxx.xxx.xxx.xxx:0.0 where xxx.xxx.xxx.xxx is the IP address of your workstation. You will need a X server installed on your workstation.

Regards,
Kushal

the install steps as below:
1. jar xvf RTCpower-Standard-Full-2.0-AIX64.zip
2. sh launchpad.sh.

and then the error happens:
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
cp: /tmp/rational/RTC/rtcpower/launchpad/lib: A file or directory in the path name does not exist.
cp: /tmp/rational/RTC/rtcpower/launchpad/../jre: A file or directory in the path name does not exist.
/usr/bin/more
+ iconv -f UTF-8 -t ISO8859-1 /tmp/rational/RTC/rtcpower/launchpad/en/noBrowser.html
+ 2> /dev/null

Unable to find supported browser

An error occurred while starting the launchpad. This error typically occurs when the launchpad
is unable to find a supported browser. Check your product's documentation for a list of supported
browsers.

NOTE: This file is a place holder for product specific instructions
about how to recover from this error.

You should describe the location of installation programs on the product CD
so the user can run them directly without starting launchpad if necessary.

Procedure for correcting the error that is preventing the launchpad from displaying
======================================================================

The launchpad supports the following browsers:
o Mozilla
o Firefox
o Internet Explorer (Microsoft Windows platforms only)

Use the following procedure to attempt to correct the error that is preventing
the launchpad from displaying and to try to start the launchpad again:

1. If you do not have the Mozilla Web browser, download and install the Mozilla Web browser from http://www.mozilla.org.

On Linux and UNIX platforms, export the location of the supported browser. For example:

export BROWSER=/usr/bin/mozilla

2. If the product CD is no longer accessible, insert the CD into a CD drive. Mount the drive if necessary on Linux and UNIX platfor
ms.

3. Restart the launchpad by issuing the following command:

Linux and UNIX platforms: ./launchpad.sh
Windows platforms: launchpad.exe
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Anybody has good idea for this?

Thanks

Wenlong

permanent link
David Mehaffy (90123238) | answered Apr 14 '10, 12:47 p.m.
JAZZ DEVELOPER
kmunir wrote:
Hi Wenlong,

Do you have the Firefox browser installed on your AIX system? If not,
please follow the steps below to download the browser and install it.
If you have the browser installed, please ensure that you are starting
launchpad.sh as root, and that you have the BROWSER and DISPLAY
variables set. The BROWSER variable must be set to the path of the
browser (see below), and the DISPLAY variable must be set to
xxx.xxx.xxx.xxx:0.0 where xxx.xxx.xxx.xxx is the IP address of your
workstation. You will need a X server installed on your workstation.

Regards,
Kushal

wwenlongwrote:
the install steps as below:
1. jar xvf RTCpower-Standard-Full-2.0-AIX64.zip
2. sh launchpad.sh.

and then the error happens:
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
cp: /tmp/rational/RTC/rtcpower/launchpad/lib: A file or directory in
the path name does not exist.
cp: /tmp/rational/RTC/rtcpower/launchpad/../jre: A file or directory
in the path name does not exist.
/usr/bin/more
+ iconv -f UTF-8 -t ISO8859-1
/tmp/rational/RTC/rtcpower/launchpad/en/noBrowser.html
+ 2> /dev/null

Unable to find supported browser

An error occurred while starting the launchpad. This error
typically occurs when the launchpad
is unable to find a supported browser. Check your product's
documentation for a list of supported
browsers.

NOTE: This file is a place holder for product specific instructions
about how to recover from this error.

You should describe the location of installation programs on the
product CD
so the user can run them directly without starting launchpad if
necessary.
Procedure for correcting the error that is preventing the launchpad
from displaying
======================================================================

The launchpad supports the following browsers:
o Mozilla
o Firefox
o Internet Explorer (Microsoft Windows platforms only)

Use the following procedure to attempt to correct the error that is
preventing
the launchpad from displaying and to try to start the launchpad
again:
1. If you do not have the Mozilla Web browser, download and install
the Mozilla Web browser from http://www.mozilla.org.
On Linux and UNIX platforms, export the location of the supported
browser. For example:
export BROWSER=/usr/bin/mozilla

2. If the product CD is no longer accessible, insert the CD into a
CD drive. Mount the drive if necessary on Linux and UNIX platfor
ms.

3. Restart the launchpad by issuing the following command:

Linux and UNIX platforms: ./launchpad.sh
Windows platforms: launchpad.exe
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Anybody has good idea for this?

Thanks

Wenlong

There is a much simpler workaround. Just go to the directory in the

Installer that has AIX in its name and do a ./install. This will launch
the InstallManager without needing FireFox. You need to be on the
X-window console of the AIX machine or be accessing with a remoted
display like vnc, hummingbird or exporting the DISPLAY to another unix box.

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