Integration of RTC and JIRA, loose coupling?
Hi,
We are working on the integration of RTC and JIRA. The connector we have tried is based on a tight coupling mechanism. Is there any connector based on a loose coupling mechanism? For example, we could associate the issues in JIRA with a work item in RTC without type restriction. A bug in JIRA could be associated with a defect or a task in RTC. The association could be removed or re-assigned. In other words, it is a link between work items in RTC and issues in JIRA rather than the synchronization.
Any connector available for this kind of integration? Or any documentation about creating external links for a work item programmatically? Thank you very much.
Lin
We are working on the integration of RTC and JIRA. The connector we have tried is based on a tight coupling mechanism. Is there any connector based on a loose coupling mechanism? For example, we could associate the issues in JIRA with a work item in RTC without type restriction. A bug in JIRA could be associated with a defect or a task in RTC. The association could be removed or re-assigned. In other words, it is a link between work items in RTC and issues in JIRA rather than the synchronization.
Any connector available for this kind of integration? Or any documentation about creating external links for a work item programmatically? Thank you very much.
Lin