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Creating RQM reports on Defects arrival and resolution.


sanfi faria (9613218) | asked Feb 15 '10, 2:34 a.m.
Hi,

I am finding difficulty in creating the "RQM report for arrival and resolution". Once i select the necessary fields and click run in the report editor i am displayed with the following message.


No records returned for report
Why did this happen?
This report presents historical data from the data warehouse. This data is collected by an automated snapshot task once a day around midnight. It is possible that this chart is empty because the task has not had a chance to run yet.
To run the snapshot task manually, ensure you are logged in as an administrator, and select the "Reports" menu, then "Data Warehouse Admin" menu item. Select the "Update all snapshot data" button. After the task has completed, try viewing this report again.
It is also possible that the selected parameters did not return any results from the data warehouse.





Last snapshot date not available

i tried updating the snapshot as mentioned in the help. I couldnt make it out whether the snapshot has been properly updated..
Kindly guide me in resolving this issue.



Thaks in advance
Sanfi

One answer



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Paul Slauenwhite (8.4k12) | answered May 28 '15, 6:31 a.m.
FORUM MODERATOR / JAZZ DEVELOPER
Note: This post is 5+ years old.

Please upgrade to the latest version of RQM (see https://jazz.net/downloads/rational-quality-manager/) and review the product documentation (see https://jazz.net/help-dev/clm/topic/com.ibm.help.common.jazz.calm.doc/com.ibm.help.common.jazz.calm.doc_eclipse-gentopic1.html) and jazz.net resources (see https://jazz.net/help).  If your issue persists, please ask a new question (https://jazz.net/forum/questions/ask), open a defect (see https://jazz.net/mystuff/#tab=workitems), or open a PMR (see http://www-01.ibm.com/support/docview.wss?uid=swg21507639).

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