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cannot save word document in RRC

I have RRC 2.0.0.1 running along with WORD 2007. But I cannot save word document in the embedded editor. I always got the following error:


And there was also error recorded in the .log file.
"
!ENTRY com.ibm.rdm.ui.win32 4 0 2010-02-08 22:01:38.625
!MESSAGE CRRRC2603E Save failed
!STACK 0
java.io.FileNotFoundException: C:\Documents and Settings\rational\Local Settings\Temp\RDM_1265662870968\Classics_Vision.doc (The system cannot find the file specified.)
at java.io.FileInputStream.<init>(FileInputStream.java:112)
at java.io.FileInputStream.<init>(FileInputStream.java:72)
at com.ibm.rdm.ui.win32.RDMOleEditor.getTempFileInputStream(RDMOleEditor.java:691)
at com.ibm.rdm.ui.win32.RDMOleEditor.doSave(RDMOleEditor.java:661)
at org.eclipse.ui.internal.SaveableHelper$1.run(SaveableHelper.java:143)
at org.eclipse.ui.internal.SaveableHelper$4.run(SaveableHelper.java:266)
at org.eclipse.jface.operation.ModalContext.runInCurrentThread(ModalContext.java:464)
at org.eclipse.jface.operation.ModalContext.run(ModalContext.java:372)
at org.eclipse.jface.window.ApplicationWindow$1.run(ApplicationWindow.java:758)
at org.eclipse.swt.custom.BusyIndicator.showWhile(BusyIndicator.java:70)
at org.eclipse.jface.window.ApplicationWindow.run(ApplicationWindow.java:755)
at org.eclipse.ui.internal.WorkbenchWindow.run(WorkbenchWindow.java:2487)
at org.eclipse.ui.internal.SaveableHelper.runProgressMonitorOperation(SaveableHelper.java:274)
at org.eclipse.ui.internal.SaveableHelper.runProgressMonitorOperation(SaveableHelper.java:253)
at org.eclipse.ui.internal.SaveableHelper.savePart(SaveableHelper.java:148)
at org.eclipse.ui.internal.EditorManager.savePart(EditorManager.java:1350)
at org.eclipse.ui.internal.WorkbenchPage.savePart(WorkbenchPage.java:3291)
at org.eclipse.ui.internal.WorkbenchPage.saveEditor(WorkbenchPage.java:3304)
at org.eclipse.ui.internal.SaveAction.run(SaveAction.java:74)
at org.eclipse.jface.action.Action.runWithEvent(Action.java:498)
at org.eclipse.jface.action.ActionContributionItem.handleWidgetSelection(ActionContributionItem.java:583)
at org.eclipse.jface.action.ActionContributionItem.access$2(ActionContributionItem.java:500)
at org.eclipse.jface.action.ActionContributionItem$6.handleEvent(ActionContributionItem.java:452)
at org.eclipse.swt.widgets.EventTable.sendEvent(EventTable.java:84)
at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:1003)
at org.eclipse.swt.widgets.Display.runDeferredEvents(Display.java:3823)
at org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:3422)
at org.eclipse.ui.internal.Workbench.runEventLoop(Workbench.java:2384)
at org.eclipse.ui.internal.Workbench.runUI(Workbench.java:2348)
at org.eclipse.ui.internal.Workbench.access$4(Workbench.java:2200)
at org.eclipse.ui.internal.Workbench$5.run(Workbench.java:495)
at org.eclipse.core.databinding.observable.Realm.runWithDefault(Realm.java:288)
at org.eclipse.ui.internal.Workbench.createAndRunWorkbench(Workbench.java:490)
at org.eclipse.ui.PlatformUI.createAndRunWorkbench(PlatformUI.java:149)
at com.ibm.rdm.ui.application.ReqComposerApplication.start(ReqComposerApplication.java:122)
at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:193)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:110)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:79)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:386)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:179)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
at java.lang.reflect.Method.invoke(Method.java:599)
at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:549)
at org.eclipse.equinox.launcher.Main.basicRun(Main.java:504)
at org.eclipse.equinox.launcher.Main.run(Main.java:1236)
at org.eclipse.equinox.launcher.Main.main(Main.java:1212)
"

Anyone has idea to fix this?
TIA

0 votes



6 answers

Permanent link
The embedded Word editor sometimes has issues on certain systems, and it seems you've run into that issue. We don't know what causes it and haven't been able to reproduce it ourselves. You can work around this issue by right-clicking on the Word document in the project page or project explorer and opening it in an external editor instead of the embedded one.

0 votes


Permanent link
The embedded Word editor sometimes has issues on certain systems, and it seems you've run into that issue. We don't know what causes it and haven't been able to reproduce it ourselves. You can work around this issue by right-clicking on the Word document in the project page or project explorer and opening it in an external editor instead of the embedded one.


Hi, Pratik
This workaround works for me. However, this is not a solution, because in this way I have to give up the "Mark as Requirement" capability which means a huge productivity increase.

0 votes


Permanent link
The embedded Word editor sometimes has issues on certain systems, and it seems you've run into that issue. We don't know what causes it and haven't been able to reproduce it ourselves. You can work around this issue by right-clicking on the Word document in the project page or project explorer and opening it in an external editor instead of the embedded one.


We are using rrc 2.0.0.1 and word 2007, and there is no option for an embedded word editor, the only way to view it is to open it in an OLE external viewer (word 2007). The first time we edit the document and save, composer can save it to the repository just fine. However, an subsequent saves after this fail. The only work around we've found is to save the word.doc to the users PC, then upload it through the client and overwrite the existing document.

There error we receive on trying to save after the second time is:

CRRRC2220E Cannot open the repository "https://<server>/rdm/"
Reason: Host parameter is null

The connection to RRC is just fine - any ideas?

0 votes


Permanent link
I'm running into the same issue. Looking for a solution.

0 votes


Permanent link
We've resolved this issue in the past by upgrading Word 2007 to SP2. Can you confirm the version of Word you're using?

0 votes


Permanent link
MS Office Word 2007 12.0.... SP2 MSO

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Question asked: Feb 08 '10, 4:12 p.m.

Question was seen: 10,467 times

Last updated: Feb 08 '10, 4:12 p.m.

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