I have created a query of the work items in the current sprints. The
query is very simple, ID and Summary, sorted by Summary in ascending
orders.

The results are:
Cons...
Cons...
Proto...
Proto...
Valid...

then starts over at
Cons...
Const...

..etc. What is even more annoying is that when I add the filter to
the query to select only where Summary starts with "Const",
I get the list of work items in the top group only and none in the
lower group. I have copied the exact text for the first few letters
from a work item in the top group into a work item in the lower group
thinking may be hidden characters but still received the same results.
Anybody hit a similar snag?

Are you using Oracle? There is an issue with medium sized string fields
(like Summary). It is documented in

http://www-01.ibm.com/support/docview.wss?rs=3488&uid=swg21410689

--
Regards,
Patrick
Jazz Work Item Team

Yes... we are using Oracle, what are the options? I will read more on the issue.

http://www-01.ibm.com/support/docview.wss?rs=3488&uid=swg21410689

is not valid link.

http://www-01.ibm.com/support/docview.wss?rs=3488&uid=swg21410689

is not valid link.

There is currently a replication problem with the technote and it is
temporarily unavailable. I am copying its contents here:

===

Problem(Abstract)
IBM Rational Team Concert work item queries for tags can return a result
set that does not contain all work items that have the tag. The missing
work items are the ones whose tags field was updated after creation.

Symptom
Using the Tag Cloud View, you can see for example, 10 matching work
items for a tag. When you click on the tag, the Work Items View shows
fewer results.
Creating a query for tag X does not return all matching work items.


Cause
Oracle does not make a distinction between 'null' and the empty string.
In order to emulate the distinction, string fields on Oracle get a
specific prefix.
Queries for this field automatically include the prefix. When a medium
sized string field like 'Tags' is updated, the prefix is mistakenly not
added, which leads to this issue: The query includes the prefix, but the
field does not have it --> No match.

Refer to jazz.net work item 96557 for full details.

Environment
Microsoft Windows and Linux.
Affects only Oracle based installations.

Diagnosing the problem
Incomplete query results for tag based queries
Repository database is Oracle

Resolving the problem
In order to fix the problem for existing work items, you need to run

repotools -cmd=fixOracleStrings

For more information about the command, please run

repotools -help cmd=fixOracleStrings includeHidden

==

--
Regards,
Patrick
Jazz Work Item Team

http://www-01.ibm.com/support/docview.wss?rs=3488&uid=swg21410689

is not valid link.

http://www-01.ibm.com/support/docview.wss?rs=3488&uid=swg21410689
is back online

--
Regards,
Patrick
Jazz Work Item Team