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Workitem customization issues/questions


Susan Wu (4712116) | asked Jan 21 '10, 4:56 p.m.
Hello,

I have a client is asking the following questions regarding to customized work item. Appreciate suggestions/input would be very much appreciated:

1. In Eclipse client a few of my custom attributes do not appear. They appear in the web client. Any known issue about that?
2. For a custom attribute thats displayed in web client the id field is truncated. For custom attribute field is there any option to set / customize the size of the field displayed in the form ?
3. I moved a custom workitem query to predefined query folder. Now I am not able to edit it. It gives error indicating I need to edit from process customization in the project. I dont see any option to edit it there either.
4. Is there any option to make certain custom attributes modifiable in certain ISCR states only and read-only in all other states ? For example, if a user has to modify / update a field called ISCR-impact in ISCR form the ISCR must be in Analysis or Assigned or Open states, for all other states it should be read-only.

5. I created a custom attribute called Functional area with a number of literals created under Enumerations. My users have a need to be able to select multiple literals for this attribute. Is it possible to create / configure a custom attribute so that more than one literal can be selected for it ?

Thanks,

Susan

8 answers



permanent link
Patrick Streule (4.9k21) | answered Jan 22 '10, 3:53 a.m.
JAZZ DEVELOPER
1. In Eclipse client a few of my custom attributes do not
appear. They appear in the web client. Any known issue about that?

Not to my knowledge. Can you elaborate on the type and configuration of
these attributes as well as the version that you are using? It is
probably best to create a defect for this.

2. For a custom attribute that's displayed in web client the id
field is truncated. For custom attribute field is there any option to
set / customize the size of the field displayed in the form ?

There is no explicit option to set the size of a field for the Web UI.
The field should automatically be scale. Some bugs have been fixed in
this area, but please create a work item so we can check if your case
was covered, too.

3. I moved a custom workitem query to predefined query folder.
Now I am not able to edit it. It gives error indicating I need to
edit from process customization in the project. I don't see any
option to edit it there either.

If I remember correctly, some permission issues in conjunction with
these globally shared queries have been fixed in 2.0.0.2.

4. Is there any option to make certain custom attributes
modifiable in certain ISCR states only and read-only in all other
states ? For example, if a user has to modify / update a field called
ISCR-impact in ISCR form the ISCR must be in Analysis or Assigned or
Open states, for all other states it should be read-only.

You can hide fields depending on the state of the work item. Please take
a look at the 'hideIfInState' property described in
http://jazz.net/library/article/130.

We don't have that option yet for 'readOnly'. This is basically what the
following work item asks for:
https://jazz.net/jazz/resource/itemName/com.ibm.team.workitem.WorkItem/103180

5. I created a custom attribute called Functional area with a number
of literals created under Enumerations. My users have a need to be
able to select multiple literals for this attribute. Is it possible
to create / configure a custom attribute so that more than one
literal can be selected for it ?

Yes and No. There is a presentation called 'Checkbox Multi-Select List'
that would cover your request. However, it is a pure UI solution for the
problem and other areas are not aware of the multi-valued nature of the
underlying string attribute (e.g. queries, change events etc.), so its
usefulness is limited. The configuration is also covered in
http://jazz.net/library/article/130

--
Regards,
Patrick
Jazz Work Item Team

permanent link
Lawrence Smith (3764) | answered Jan 22 '10, 1:04 p.m.
JAZZ DEVELOPER


I have a client is asking the following questions regarding to customized work item. Appreciate suggestions/input would be very much appreciated:

1. In Eclipse client a few of my custom attributes do not appear. They appear in the web client. Any known issue about that?



Defect 103083 describes this problem for version 2.0 if hideIfEmpty is used on the field. This was fixed in 2.0.0.2.

Regards,
Larry Smith
Jazz Work Items Development

permanent link
Susan Wu (4712116) | answered Jan 26 '10, 7:15 a.m.


I have a client is asking the following questions regarding to customized work item. Appreciate suggestions/input would be very much appreciated:

1. In Eclipse client a few of my custom attributes do not appear. They appear in the web client. Any known issue about that?



Defect 103083 describes this problem for version 2.0 if hideIfEmpty is used on the field. This was fixed in 2.0.0.2.

Regards,
Larry Smith
Jazz Work Items Development


Hi Patrick and Larry,

Thank you very much for your responses on this client's concerns. She is using RTC 2.0.0.1. I have suggested her to upgrade to 2.0.0.2 to see if some of the problems can be resolved. For the truncated ID field problem, I opened the following WI to track it:

https://jazz.net/jazz/web/projects/Rational%20Team%20Concert#action=com.ibm.team.workitem.viewWorkItem&id=104207

Regards,

Susan Wu
Jazz/RTC Suppor

permanent link
Susan Wu (4712116) | answered Jan 27 '10, 6:18 p.m.
Hello,

One of my client has the following questions in WI Customization area. Does anyone has any suggestion? Thanks in advanced!

1. I have two custom workitem types in RTC. The custom workitem types are not using a few of the built-in attributes such as priority. When creating a new query on the custom workitem type, under Result Layout, Result Column, the unused built-in attributes still appear. This is causing confusion for my users and I do not want some the built-in attributes to be displayed. Please let me know if theres a way to display just attributes I want instead of all the attributes.


2. When creating a new query on the custom workitem type, under Result Layout, Sorting it gives a list of built-in attributes which can be selected for sorting. It doesnt display any of the custom attributes for sorting. I want to be able to sort a query on custom attributes as well as built-in attributes. Please let me know how it can be done.

Susan Wu
Jazz/RTC Support

permanent link
Patrick Streule (4.9k21) | answered Jan 28 '10, 4:53 a.m.
JAZZ DEVELOPER
One of my client has the following questions in WI Customization area.
Does anyone has any suggestion? Thanks in advanced!

1. I have two custom workitem types in RTC. The custom workitem
types are not using a few of the built-in attributes such as
priority. When creating a new query on the custom workitem type,
under Result Layout, Result Column, the unused built-in attributes
still appear. This is causing confusion for my users and I do not
want some the built-in attributes to be displayed. Please let me know
if theres a way to display just attributes I want instead of all the
attributes.

There is currently no configurable filtering mechanism for the query
editor that would allow you to hide some attributes.


2. When creating a new query on the custom workitem type, under
Result Layout, Sorting it gives a list of built-in attributes which
can be selected for sorting. It doesnt display any of the custom
attributes for sorting. I want to be able to sort a query on custom
attributes as well as built-in attributes. Please let me know how
it can be done.

Unfortunately, it is currently not possible to sort by custom attributes
on the repository. Please see

https://jazz.net/jazz/resource/itemName/com.ibm.team.workitem.WorkItem/65461

You can still sort the result by custom attribute in the work items view
by clicking on the column headers.

--
Regards,
Patrick
Jazz Work Item Team

permanent link
Michael Walker (99215201157) | answered Feb 01 '10, 5:49 p.m.
One of my client has the following questions in WI Customization area.
Does anyone has any suggestion? Thanks in advanced!

1. I have two custom workitem types in RTC. The custom workitem
types are not using a few of the built-in attributes such as
priority. When creating a new query on the custom workitem type,
under Result Layout, Result Column, the unused built-in attributes
still appear. This is causing confusion for my users and I do not
want some the built-in attributes to be displayed. Please let me know
if theres a way to display just attributes I want instead of all the
attributes.

There is currently no configurable filtering mechanism for the query
editor that would allow you to hide some attributes.


2. When creating a new query on the custom workitem type, under
Result Layout, Sorting it gives a list of built-in attributes which
can be selected for sorting. It doesnt display any of the custom
attributes for sorting. I want to be able to sort a query on custom
attributes as well as built-in attributes. Please let me know how
it can be done.

Unfortunately, it is currently not possible to sort by custom attributes
on the repository. Please see

https://jazz.net/jazz/resource/itemName/com.ibm.team.workitem.WorkItem/65461

You can still sort the result by custom attribute in the work items view
by clicking on the column headers.

--
Regards,
Patrick
Jazz Work Item Team



Patrick,

Can you explain what you mean by Work Items view? Is this only in the Eclipse client?

In the Web Client it looks like the query output screen with the list of Work Items returned could also be considered the Work Items view, but I can't sort on custom columns here.

I can in the Eclipse Client after running the query.

Thanks,

permanent link
Patrick Streule (4.9k21) | answered Feb 02 '10, 4:08 a.m.
JAZZ DEVELOPER
Can you explain what you mean by Work Items view? Is this only in the
Eclipse client?

Yes, I was referring to the Eclipse client.

In the Web Client it looks like the query output screen with the list
of Work Items returned could also be considered the Work Items view,
but I can't sort on custom columns here.

For the Web UI, the query results are sorted on the repository as we do
not load the entire result set into the browser. This would need support
to order by custom attribute on the DB, which is not available yet but
planned.

--
Regards,
Patrick
Jazz Work Item Team

permanent link
George Jutras (51108) | answered May 12 '10, 2:54 p.m.
1. In Eclipse client a few of my custom attributes do not
appear. They appear in the web client. Any known issue about that?

Not to my knowledge. Can you elaborate on the type and configuration of
these attributes as well as the version that you are using? It is
probably best to create a defect for this.

2. For a custom attribute that's displayed in web client the id
field is truncated. For custom attribute field is there any option to
set / customize the size of the field displayed in the form ?

There is no explicit option to set the size of a field for the Web UI.
The field should automatically be scale. Some bugs have been fixed in
this area, but please create a work item so we can check if your case
was covered, too.

3. I moved a custom workitem query to predefined query folder.
Now I am not able to edit it. It gives error indicating I need to
edit from process customization in the project. I don't see any
option to edit it there either.

If I remember correctly, some permission issues in conjunction with
these globally shared queries have been fixed in 2.0.0.2.

4. Is there any option to make certain custom attributes
modifiable in certain ISCR states only and read-only in all other
states ? For example, if a user has to modify / update a field called
ISCR-impact in ISCR form the ISCR must be in Analysis or Assigned or
Open states, for all other states it should be read-only.

You can hide fields depending on the state of the work item. Please take
a look at the 'hideIfInState' property described in
http://jazz.net/library/article/130.

We don't have that option yet for 'readOnly'. This is basically what the
following work item asks for:
https://jazz.net/jazz/resource/itemName/com.ibm.team.workitem.WorkItem/103180

5. I created a custom attribute called Functional area with a number
of literals created under Enumerations. My users have a need to be
able to select multiple literals for this attribute. Is it possible
to create / configure a custom attribute so that more than one
literal can be selected for it ?

Yes and No. There is a presentation called 'Checkbox Multi-Select List'
that would cover your request. However, it is a pure UI solution for the
problem and other areas are not aware of the multi-valued nature of the
underlying string attribute (e.g. queries, change events etc.), so its
usefulness is limited. The configuration is also covered in
http://jazz.net/library/article/130

--
Regards,
Patrick
Jazz Work Item Team

Hello Patrick,

I have a question on your comment that there is a presentation called 'Checkbox Multi-Select List' that is a pure UI solution for the problem and other areas are not aware of the multi-valued nature of the underlying string attribute (e.g. queries, change events etc.).

Has that been changed? We would like to be able to do some queries on this type of field based on the individual values.

Thanks
George

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