Note: This post is 5+ years old.

Please upgrade to the latest version of RQM (see https://jazz.net/downloads/rational-quality-manager/) and review the product documentation (see https://jazz.net/help-dev/clm/topic/com.ibm.help.common.jazz.calm.doc/com.ibm.help.common.jazz.calm.doc_eclipse-gentopic1.html) and jazz.net resources (see https://jazz.net/help).  If your issue persists, please ask a new question (https://jazz.net/forum/questions/ask), open a defect (see https://jazz.net/mystuff/#tab=workitems), or open a PMR (see http://www-01.ibm.com/support/docview.wss?uid=swg21507639).