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Work Item Customisation


David DOughty (7193) | asked Jan 12 '10, 5:54 a.m.
I've been asked to look at migrating groups of users from Jira to RTC.

I'm familiar with CQ and its capabilities for creating customised workflow and forms, RTC workitems is a step backward in terms of capability (more of a stair case back).

Anyway, my thoughts are that for change management we should use ClearQuest; and feed this into RTC for including work into "projects/releases". From there we can assign activities/tasks/work items (depending on your terminology) to individuals/teams. This way we get the benefits of a mature change management solution, and a flexible and usable solution for the development teams.

However, in the absence of users willing to adopt CQ, I'm also looking at RTC, for a light weight solution for change and service desk management. So, some of the basic features that I need to be able to include are

1) dependant fields (i.e. componentA -> sub-ComponentB)
2) multiple selection list box

it would appear that in RTC (I've scanend 2.0.0.2), that we cant do this without some significnat customisation effort, or an enhancement from IBM?

Or have I missed something somewhere? If someone would care to correct me and point me at the right article/documentation even better

thanks

3 answers



permanent link
David DOughty (7193) | answered Jan 14 '10, 12:47 p.m.
In the absence of anything, I trawled around and found this:::

https://jazz.net/jazz/web/projects/Rational%20Team%20Concert#action=com.ibm.team.workitem.viewWorkItem&id=95177

Has anyone used it? Or does anyone know if it made it into production, I figure that it should have, but its not clear about what you need to do to set it up.

Anyway, I slapped the code in and get the following error, does anyone have any thoughts on that before I raise an issue?

cvc-complex-type.2.4.a: Invalid content was found starting with element 'dependsOn'. One of '{"http://com.ibm.team.workitem/workitemTypes":customAttribute}'
is expected.

thanks

dD

permanent link
Patrick Streule (4.9k21) | answered Jan 15 '10, 5:53 a.m.
JAZZ DEVELOPER
In the absence of anything, I trawled around and found this:::

https://jazz.net/jazz/web/projects/Rational%20Team%20Concert#action=com.ibm.team.workitem.viewWorkItem&id=95177

Has anyone used it? Or does anyone know if it made it into production,
I figure that it should have, but its not clear about what you need to
do to set it up.

Anyway, I slapped the code in and get the following error, does anyone
have any thoughts on that before I raise an issue?

cvc-complex-type.2.4.a: Invalid content was found starting with
element 'dependsOn'. One of
'{"http://com.ibm.team.workitem/workitemTypes":customAttribute}'

is expected.

The error means that the XML you pasted is not valid. There is some
documentation on dependent value sets etc. in

https://jazz.net/wiki/bin/view/Main/AttributeValueProviders

Note that this feature will only be fully available and supported in
3.0. 2.0.0.2 contains the implementation, but there is no configuration
UI yet and the flexibility in some places is limited.

--
Regards,
Patrick
Jazz Work Item Team

permanent link
David DOughty (7193) | answered Jan 15 '10, 9:19 a.m.
THanks Patrick,

Once I found that link to the AttributeValueProvides it helped a lot, as you say its limited, but at the moment its better than nothing.

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