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Can RTC send an email when an estimate is changed?


Morten Mikkelsen (136156) | asked Dec 23 '09, 4:17 a.m.
Hi.
Someone on my project is very keen on getting an email when an estimate is corrected.
We're running 2.0.0.1
I went to Project Area Configuration -> Team Configuration -> Event handling
and select
Work Items-> Work Item State Changed Event
I think that's maybe where something like that could be configured, but it says
'Follow-up actions (0 available)'

Am I in the right place, and if so - how do I get some follow-up actions to choose from?

Thanks,
/Morten

9 answers



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Geoffrey Clemm (30.1k33035) | answered Dec 23 '09, 10:08 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
Email notification is configured separately for each user, so email
notification is configured in the user editor. Go to the Mail
Configuration tab of the user editor. Note that there isn't a way to
select just modifications for the Estimate field, so you'd have to
select "Other work item change not selected above".

Cheers,
Geoff

mortenbreum wrote:
Hi.
Someone on my project is very keen on getting an email when an
estimate is corrected.
We're running 2.0.0.1
I went to Project Area Configuration -> Team Configuration -
Event handling
and select
Work Items-> Work Item State Changed Event
I think that's maybe where something like that could be configured,
but it says
'Follow-up actions (0 available)'

Am I in the right place, and if so - how do I get some follow-up
actions to choose from?

Thanks,
/Morten

permanent link
Morten Mikkelsen (136156) | answered Dec 24 '09, 4:13 a.m.
Email notification is configured separately for each user, so email
notification is configured in the user editor.


That, I knew. However, I am asking if there is another way to obtain exactly what I want - only getting mails when estimates are corrected.
I am not sure if your answer means it is impossible to obtain or not.

Thanks,
/Morten

permanent link
Rafik Jaouani (5.0k16) | answered Dec 24 '09, 4:48 p.m.
JAZZ DEVELOPER
Have you looked at the "Estimate Changes" report. This is a report that can give you the list of work items whose estimates changed during a period of time.

Here is a sample from jazz.net:

https://jazz.net/jazz/web/projects/Rational%20Team%20Concert#action=com.ibm.team.reports.viewQuery&queryUUID=_SkGG8HLhEd6WK-M4SRYrbg&name=Estimate%20Changes

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Geoffrey Clemm (30.1k33035) | answered Dec 25 '09, 12:38 p.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
See the last sentence in my original response:

Note that there isn't a way to select just modifications for the
Estimate field, so you'd have to select "Other work item change
not selected above".

Cheers,
Geoff

mortenbreum wrote:
That, I knew. However, I am asking if there is another way to obtain
exactly what I want - only getting mails when estimates are
corrected.
I am not sure if your answer means it is impossible to obtain or not.

Geoffrey Clemm wrote:
Email notification is configured separately for each user, so email
notification is configured in the user editor. Go to the Mail
Configuration tab of the user editor. Note that there isn't a way to
select just modifications for the Estimate field, so you'd have to
select "Other work item change not selected above".

mortenbreum wrote:
Hi.
Someone on my project is very keen on getting an email when an
estimate is corrected.
We're running 2.0.0.1
I went to Project Area Configuration -> Team Configuration -
Event handling
and select Work Items-> Work Item State Changed Event
I think that's maybe where something like that could be configured,
but it says 'Follow-up actions (0 available)'

Am I in the right place, and if so - how do I get some follow-up
actions to choose from?

Thanks,
/Morten

permanent link
Morten Mikkelsen (136156) | answered Dec 26 '09, 6:55 a.m.
Have you looked at the "Estimate Changes" report.

That looks absolutly like something I could use, but I don't find it on my Jazz installation.
I'm a bit of a newbie when it comes to reports, so could you point me in the right direction to get this report running on my server, too, please?

Thanks,
/Morten

permanent link
Geoffrey Clemm (30.1k33035) | answered Dec 26 '09, 3:08 p.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
For Reports, you need either the Standard or Enterprise edition of RTC.
For help on viewing and creating reports, see the "tracking data with
reports" topic under the "Collaborating" help section.

Note that (to my knowledge), reports cannot be used to generate emails,
but rather are always accessed via a web browser.

Cheers,
Geoff

mortenbreum wrote:
rjaouaniwrote:
Have you looked at the "Estimate Changes" report.
That looks absolutly like something I could use, but I don't find it
on my Jazz installation.
I'm a bit of a newbie when it comes to reports, so could you point me
in the right direction to get this report running on my server, too,
please?

Thanks,
/Morten

permanent link
Rafik Jaouani (5.0k16) | answered Dec 26 '09, 7:11 p.m.
JAZZ DEVELOPER
Here are some pointers from the RTC documentation:

http://publib.boulder.ibm.com/infocenter/rtc/v2r0m0/index.jsp?topic=/com.ibm.team.reports.doc/topics/t_deploy_new_templates.html

http://publib.boulder.ibm.com/infocenter/rtc/v2r0m0/index.jsp?topic=/com.ibm.team.reports.doc/topics/t_creating_report.html

Reports can be viewed from from both the WEB UI and the Eclipse client.

I really don't see the use of generating Emails from reports. Just add a shortcut or a favorite to a particular report and click the shortcut or favorite instead of checking for incoming E-mail.

permanent link
Morten Mikkelsen (136156) | answered Dec 27 '09, 5:11 a.m.

http://publib.boulder.ibm.com/infocenter/rtc/v2r0m0/index.jsp?topic=/com.ibm.team.reports.doc/topics/t_deploy_new_templates.html

I really don't see the use of generating Emails from reports. Just add a shortcut or a favorite to a particular report and click the shortcut or favorite instead of checking for incoming E-mail.


Thanks!
I wasn't aware that I had these new report templates lying around.
But it's great.

I agree - with this report, there's no need to generate emails.

Thanks again!
/Morten

permanent link
Morten Mikkelsen (136156) | answered Mar 18 '10, 8:02 p.m.

with this report, there's no need to generate emails.

Thanks again!
/Morten


Hi.
Well. Now, I've gotten curious.
I cannot seem to find out to create a report like this from scratch. Could anyone give me pointers?

I've created a report and define two parameters of type DateTime for 'from' and 'to' limits.
Question 1: How do I set a default value like 'now() - 1 day'?

I've created a 'work items' data source based on the WORKITEMS_SNAPSHOT, and I've created a data set based on this, using the WORKITEM_CHNGS table.

I've selected the columns WI_ID, WI_TYPE_ID.WI_TYPE, OWNER_ID.CONTRIBUTOR_NAME, WI_STATE_ID.STATE_GROUP, DURATION, SUMMARY, and PREV_DURATION
and
the parameter TIME_ID.TIMESTAMP

I would expect to set the time limits (from and to) in the Parameters-part of the data set, but I cannot seem to find the correct place.
Question 2:
Where?

If I double click TIME_ID.TIMESTAMP (typed DateTime as the report's from-parameter), and select the fromtime report parameter in 'Linked To Report Parameter', the message 'Data set parameter type does not matche the linked report parameter type'.

Question 3:
They are both DateTime, so what's the problem?

Question 4:
There wouldn't be a video that shows how to create the Estimate Changes report that would invalidate all my questions above, would there?

Thanks,
/Morten

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