Error occurs when updated licenses in DOORS Next - The uploaded license key does not appear to be a CAL or server key. ID CRJAZ1337E
Attempting to update the number of Analyst licenses and receive the error "The uploaded license key does not appear to be a CAL or server key. ID CRJAZ1337E" upon installing the new DOORSNext_Analyst-Floating_unlocked.jar file that I downloaded from Passport Advantage. The original DOORSNext_Analyst-Floating_unlocked.jar file works as expected, but the new one fails with the error. I've downloaded the new file a couple of times now with the same result each time. |
Accepted answer
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Final answer was to contact the Passport Advantage team.
800 978 2246
paonline@us.ibm.com
Directions provided:
Click on Passport Advantage Online drop down
Click on PAO for customers Click on “Customer sign in” Enter your IBM ID and Password Under “Software Download” menu click on Software Download Search IBM Engineering Requirements Management DOORS Next V7.0 Analyst_Floating Perpetual Activation File Multilingual (CC5BCML) 2. Click on View Image ---> 3. Click on Proceed to Download. 4. Click on “HTTP” If download director is not installed 5. Then click on “I Agree” and “Download Now” Ralph Schoon selected this answer as the correct answer
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