I am working with a user who has an account in our RTC repository but no personal dashboard was created for her. It is my understanding that a personal dashboard should be created by default. While she could create a dashboard I am more interested in why one does not already exist. Any ideas appreciated.

Thanks.

I'm guessing you meant "profile dashboard". In 1.x these were special singleton dashboards that were always there and functioned as a profile page, or user home. You also have private personal dashboards which need to be explicitly created, you can have as many as you want, and other users can't view them.

In 2.0, profile dashboards were replaced by two things - a more static fixed-format (non-dashboard) user profile where it shows standard info about the user (user links should bring you to the profile), and dashboard sharing. The profile is more like the team and project editors in the rich client.

Dashboard sharing means you can take any of your private personal dashboards and share them with others so others can view them. There is a button in the toolbar for sharing. You can share as many dashboards as you like.

In order to not lose the existing profile dashboards when migrating from 1.x to 2.0, they were converted into shared private dashboards, and they kept their titles so they're still there. Users can delete them or keep using them if they like. However they are no longer automatically created when a new user joins.

So my guess is that you upgraded to 2.0, and this user was added after, or they were created before but never modified their default profile. Profile dashboards were transient (created everytime from template) until the owner made a modification.

Yes, if you want the user to have a profile dashboard, they should create a personal dashboard using the Create Dashboard button, rename it to "<Name>'s Profile", and share it with all projects so that everyone can see it.