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The user ADMIN is not authorized to access Jazz Team Server Admin UI.


Willie Wilson (623) | asked Oct 31 '23, 3:57 p.m.

 We are attempting to upgrade from ELM 6.0.6.1 to ELM 7.0.2 using a staging area (protected subnet) . We have the JTS servers loaded and using a hosts file for communication within the staging area network. All seems to be working except the pivot from using LDAP for authentication to using the basic user registry and the ADMIN default account.  The complete error message we get is:

Error!

We're Sorry...

The user ADMIN is not authorized to access Jazz Team Server Admin UI.
CRJAZ1394E The "ADMIN" user ID cannot connect to the repository because it is not assigned to a repository group that has permissions to access the repository.

How do we get the basic ADMIN account to be assigned to a repository group?


Comments
Ian Barnard commented Nov 01 '23, 5:40 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER

Did you check that user ADMIN is defined in the user registry, and that they are in the JazzAdmins group.


Ralph Schoon commented Nov 01 '23, 5:52 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER

The user ADMIN is usually also disabled when setting up the JTS for the first time. You would usually use the ADMIN user created during the setup or later. These Admin users would require to be added to the LDAP system and the users would need to be assigned to the JAZZ_ADMIN group.

Other than that, the error message implies that the user ADMIN has no repository group assignments in LDAP. 


Ian Barnard commented Nov 01 '23, 9:00 a.m. | edited Nov 01 '23, 9:02 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER

 Think the OP says they've moved to Liberty basic user registry - AFAIK 'disabling' ADMIN is done simply by removing ADMIN from the user registry and groups - so ensure ADMIN is in the user registry and is assigned to JazzAdmins group should restore ADMIN access just as it would for any other user id


Ralph Schoon commented Nov 01 '23, 10:22 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER

I would use the correct admin account. Should be easy enough to find in the local registry. If I remember correctly using ADMIN also might require an advanced properties value to be set. Not totally sure about that. 

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