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question asked: Dec 11 '09, 8:28 a.m.
question was seen: 9,957 times
last updated: Dec 11 '09, 8:28 a.m.

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ADMIN account is disabled during RQM 2.0.0.1 setup

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Kunal Doddanavar (452●2●27●32) | asked Dec 11 '09, 8:28 a.m.
Hello All,
During the setup of RQM 2.0.0.1, the ADMIN account has been disbaled as I was in the process to setup a different admin id / password. During this step, I unchecked the option, 'Disable Default Admin access' and now I am unbale to login using either of ADMIN / newly created admin userid.

Is there a workaround to rectify the error and reinistate the ADMIN access??

Thanks in advance.

Regards,
Kunal

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Joan Mpofu (22●5●5) | answered Jan 19 '10, 4:32 a.m.
Navigate to <install>\server\tomcat\conf\tomcat-users.xml and see if the roles for ADMIN user includes "JazzAdmins,JazzProjectAdmins,JazzUsers" If not, u can modify this section and see if it helps when trying to log in. Good luck

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