Counter - How many times a issue was reopened
Is there a way to check how many times a Issue workitem has been re-opened in RTC |
2 answers
I am not aware of any out-of-the-box functionality that serves this purpose.
I suggest that you develop an extension (server-side plugin) that runs every time the Issue is re-opened and saves the counter in a custom attribute.
The logic should be as follows:
|
There is a a complete audit trail kept for each work item so you can look at the History for individual items.
For looking at them in bulk you could create a report in Report Builder using the work item history as the starting point and that would show you this info pretty easily.
|