It's all about the answers!

Ask a question
QuestionsTagsUsersBadges
Guidelines | FAQ
Follow this question
Question details

×42,882
×12,008
×1,588

question asked: Sep 05 '22, 5:18 a.m.
question was seen: 861 times
last updated: Sep 07 '22, 7:12 p.m.

Related questions

Counter - How many times a issue was reopened

0
Deepa M S (7●2●1) | asked Sep 05 '22, 5:18 a.m.

Is there a way to check how many times a Issue workitem has been re-opened in RTC

2 answers

Most liked answers ↑|Newest answers|Oldest answers

0
permanent link
Luca Martinucci (1.0k●3●97●112) | answered Sep 07 '22, 2:32 a.m.

I am not aware of any out-of-the-box functionality that serves this purpose.

I suggest that you develop an extension (server-side plugin) that runs every time the Issue is re-opened and saves the counter in a custom attribute.
The logic should be as follows:
  • check whether the Issue is being re-opened (you can either check the ongoing action or the destination state);
  • read the current value of the counter;
  • if the Issue is being re-opened, increment the counter value by 1;
  • save the new counter value in the custom attribute.

0
permanent link
Davyd Norris (2.8k●2●17) | answered Sep 07 '22, 7:12 p.m.
There is a a complete audit trail kept for each work item so you can look at the History for individual items.

For looking at them in bulk you could create a report in Report Builder using the work item history as the starting point and that would show you this info pretty easily.

Your answer

Register or to post your answer.


Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.