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question asked: Jan 17 '22, 3:01 a.m.
question was seen: 637 times
last updated: Jan 17 '22, 12:22 p.m.

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Restrict workitem summary to add special characters

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vinay kumar bondugula (73●1●28●72) | asked Jan 17 '22, 3:01 a.m.

 Hi All,


Our development team raised an issue creating a workitem adding the special characters in summary. The workitem creation is not allowing special characters like {} [] /\ <>, but allowing @ . , - $ %. We also found that other project areas are not having this restriction and allowing all special characters. I have verified all the pre-conditions in respective project area and could not find any condition restricting the special characters. Please let us know how to overcome the issue.

Thanks,
Vinay

Comments
Chandan M B commented Jan 17 '22, 3:06 a.m.

Best way to restrict this behavior is with your own server side extension. Follow-up action 

Ralph Schoon commented Jan 17 '22, 4:47 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER

If you are interested in an answer, I would suggest to provide

1. Product versions
2. Clients used
3. Error messages
 
I just pasted {} [] /\ <>, but allowing @ . , - $ % into a work item summary and I did not have an issue saving it. My test server is on 7.0.2.

vinay kumar bondugula commented Jan 17 '22, 12:02 p.m.

Thank you Ralph.


The RTC version is 6.0.6.1 and using the web client to create the workitems. 

The error message is "Invalid value of the attribute "summary". please don't use the special characters in the WI title and make sure length is not less than 5 or more than 150 characters"

Actually, the issue occurred in one project area and in another project areas we are able to use all the special characters. I do not see much difference between two project areas with respect to template or pre-conditions.

Thanks,
Vinay

Accepted answer

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vinay kumar bondugula (73●1●28●72) | answered Jan 17 '22, 12:22 p.m.

 I have found the issue, some one created a validator and applied to respective project areas. removing the validator for Summary fixed the issue.


Thank you.

Ralph Schoon selected this answer as the correct answer

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