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[closed] Creating work items by pushing data externally


KT PD (597) | asked Sep 21 '21, 8:22 a.m.
closed Sep 21 '21, 8:24 a.m. by Ralph Schoon (63.1k33645)

 Hi Team,


There is one tool created by our team where we can able to raise the request or problem ticket etc.
We want to add those requests or tickets in RTC as a work item. The database will be provided in JSON format. Is there any convenient way to save the request in tool's database as well as create ticket in RTC as a work item simultaneously. We are using RTC 6.0.6.1.
Please suggest some way.
Thanks

The question has been closed for the following reason: "Duplicate Question" by rschoon Sep 21 '21, 8:24 a.m.