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CLM sending the same email notification multiple times

Leonardo Benevides (244120) | asked May 05 '21, 11:36 a.m.

 Hi all,

My client is complaining about CLM sending the same notification over and over again. When someone makes a comment on a work item, CLM sends an email notification, but is sometimes sanding the same email multiple times for the same comment. 

Is it possible? Is there any thing I can do to ensure that we have (or not) an issue? 

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