It's all about the answers!

Ask a question

Filed Against default for a particular Work Item Type

Mahari Hill (4861183230) | asked Oct 14 '20, 8:38 a.m.


I have a work item type called "Ticket" and I want to default the Filed Against to "External Support"

Is there a way to do this without damaging the other work item types during their creation?


One answer

permanent link
Ralph Schoon (63.3k33646) | answered Oct 15 '20, 8:52 a.m.
Hi Mahari,

as far as I am aware, attribute customization works against an attribute, independent of the work item attribute.

But what you could try is a script based attribute customization that checks the work item type. If the type is "Ticket", it could return the category value for "External Support". Otherwise it would return the current value.

Your answer

Register or to post your answer.

Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.