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Filed Against default for a particular Work Item Type


Mahari Hill (486178196) | asked Oct 14, 8:38 a.m.
6.0.6.1

Hello,

I have a work item type called "Ticket" and I want to default the Filed Against to "External Support"

Is there a way to do this without damaging the other work item types during their creation?

thanks.

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Ralph Schoon (57.1k23642) | answered Oct 15, 8:52 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
Hi Mahari,

as far as I am aware, attribute customization works against an attribute, independent of the work item attribute.

But what you could try is a script based attribute customization that checks the work item type. If the type is "Ticket", it could return the category value for "External Support". Otherwise it would return the current value.

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