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issue in uploading data

Sudarshan M (107116) | asked Sep 04 '20, 7:37 a.m.

One of our user is trying to upload data of more than 3.4 GB in the source control of RTC and the user is getting "Content read property value of undefined" error while doing that. The limit for the upload is o as the Versioned content limit is set to 0. User is having all the valid license and role on the project and is able to upload data of less size.  

what might be the issue?

Shashikant Padur commented Sep 07 '20, 12:58 a.m. | edited Sep 07 '20, 12:58 a.m.

Which client are you using and what version of the client? RTC Eclipse, CLI, VS, Web?
Do you see any exceptions in the server log? 

Sudarshan M commented Sep 07 '20, 1:51 a.m.

we are trying to upload 3.4GB of data via source control section of RTC web UI and there is no limitation to the size of file which we upload. 

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Ralph Schoon (62.7k33643) | answered Sep 07 '20, 8:57 a.m.

That the limit is not set does not mean that your server can manage the load and size. Please open a case with support.

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