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Rhapsody Model Manager Plugin is not running or Rational Rhapsody plugins for integration with Rational Team Concert are not installed

 Hi All,

I have done server side setup of Rhapsody model manager successfully,created project area with AM(Architecture Management) associated this project area with CCM, in RTC client rhapsody integration plugin was successfully installed.

In RTC client i connected to AM project area, created a repository workspace loaded the repo workspace and added the rhapsody project to component of repository workspace, when i tried to enable Rhaposdy Model manager from Rhapsody i am getting the following error ;

Rhapsody Model Manager Plugin is not running or Rational Rhapsody plugins for integration with Rational Team Concert are not installed

Please find the log information of eclipse workspace below:

!SESSION 2020-08-24 18:20:54.756 -----------------------------------------------
eclipse.buildId=unknown
java.fullversion=8.0.5.25 - pwa6480sr5fp25-20181030_01(SR5 FP25)
JRE 1.8.0 Windows 8.1 amd64-64-Bit Compressed References 20181029_400846 (JIT enabled, AOT enabled)
OpenJ9   - c5c78da
OMR      - 3d5ac33
IBM      - 8c1bdc2
BootLoader constants: OS=win32, ARCH=x86_64, WS=win32, NL=en_IN
Framework arguments:  -product com.ibm.team.concert.product
Command-line arguments:  -os win32 -ws win32 -arch x86_64 -product com.ibm.team.concert.product

!ENTRY org.eclipse.ui.intro 4 0 2020-08-24 18:21:29.803
!MESSAGE An RSS feed "http://www.eclipse.org/home/eclipsenews.rss" is malformed. News from this site is temporarily unavailable.

!ENTRY com.ibm.team.repository.client.login.KeyStoreLoginInfo 2 900 2020-08-24 18:21:30.787
!MESSAGE CRJAZ1887W The list of available certificates in the Windows-MY keystore was not read because the JVM configuration does not support reading from that keystore. Smart Card authentication will be disabled until the JVM is configured to read from the keystore. If you are not using Smart Card authentication, you can safely ignore this message.

!ENTRY com.ibm.team.repository.client.login.KeyStoreLoginInfo 2 900 2020-08-24 18:21:48.318
!MESSAGE CRJAZ1887W The list of available certificates in the Windows-MY keystore was not read because the JVM configuration does not support reading from that keystore. Smart Card authentication will be disabled until the JVM is configured to read from the keystore. If you are not using Smart Card authentication, you can safely ignore this message.

!ENTRY com.ibm.team.workitem.rcp.ui 4 0 2020-08-24 18:22:58.302
!MESSAGE Exception running 'Initializing Component Configurations'
!STACK 0
java.lang.RuntimeException: CRJAZ0109I Communications error.
at com.ibm.team.repository.transport.client.RemoteTeamService.rte(RemoteTeamService.java:842)
at com.ibm.team.repository.transport.client.RemoteTeamService.getAppropriateException(RemoteTeamService.java:758)
at com.ibm.team.repository.transport.client.RemoteTeamService.executeMethod(RemoteTeamService.java:572)
at com.ibm.team.repository.transport.client.RemoteTeamService.invoke(RemoteTeamService.java:202)
at com.ibm.team.repository.transport.client.ServiceInvocationHandler.invoke(ServiceInvocationHandler.java:43)
at com.sun.proxy.$Proxy30.getAllConfigurations(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:90)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:55)
at java.lang.reflect.Method.invoke(Method.java:508)
at com.ibm.team.repository.client.internal.ServiceInterfaceProxy.invokeServiceCall(ServiceInterfaceProxy.java:254)
at com.ibm.team.repository.client.internal.ServiceInterfaceProxy.invoke(ServiceInterfaceProxy.java:110)
at com.sun.proxy.$Proxy30.getAllConfigurations(Unknown Source)
at com.ibm.team.workitem.client.internal.ComponentConfigurationClient.fetchConfigurations(ComponentConfigurationClient.java:73)
at com.ibm.team.workitem.client.internal.ComponentConfigurationClient.initialize(ComponentConfigurationClient.java:45)
at com.ibm.team.workitem.rcp.ui.internal.WorkItemRCPUIPlugin$1$1.runProtected(WorkItemRCPUIPlugin.java:197)
at com.ibm.team.foundation.client.util.FoundationJob.run(FoundationJob.java:68)
at org.eclipse.core.internal.jobs.Worker.run(Worker.java:55)
Caused by: com.ibm.team.repository.transport.client.InvalidUserCredentialsException: CRJAZ0124E The user name or password is invalid.
at com.ibm.team.repository.transport.client.RemoteTeamServer.formBasedAuthenticate(RemoteTeamServer.java:2511)
at com.ibm.team.repository.transport.client.RemoteTeamServer.handleAuthentication(RemoteTeamServer.java:1847)
at com.ibm.team.repository.transport.client.RemoteTeamServer.executeWithAuthHandling(RemoteTeamServer.java:1703)
at com.ibm.team.repository.transport.client.RemoteTeamServer.executeMethod(RemoteTeamServer.java:1276)
at com.ibm.team.repository.transport.client.RemoteTeamServer.executeMethod(RemoteTeamServer.java:1221)
at com.ibm.team.repository.transport.client.RemoteTeamService.executeCancelableHttpMethod(RemoteTeamService.java:659)
at com.ibm.team.repository.transport.client.RemoteTeamService.invokePost(RemoteTeamService.java:604)
at com.ibm.team.repository.transport.client.RemoteTeamService.executeMethod(RemoteTeamService.java:547)
... 15 more

!ENTRY com.ibm.team.repository.client.login.KeyStoreLoginInfo 2 900 2020-08-24 18:23:08.271
!MESSAGE CRJAZ1887W The list of available certificates in the Windows-MY keystore was not read because the JVM configuration does not support reading from that keystore. Smart Card authentication will be disabled until the JVM is configured to read from the keystore. If you are not using Smart Card authentication, you can safely ignore this message.

!ENTRY com.ibm.team.repository.client.login.KeyStoreLoginInfo 2 900 2020-08-24 18:23:41.240
!MESSAGE CRJAZ1887W The list of available certificates in the Windows-MY keystore was not read because the JVM configuration does not support reading from that keystore. Smart Card authentication will be disabled until the JVM is configured to read from the keystore. If you are not using Smart Card authentication, you can safely ignore this message.

!ENTRY com.ibm.team.filesystem.client 4 1000 2020-08-24 18:26:46.176
!MESSAGE Status ERROR: com.ibm.team.filesystem.client code=0 Core exception class could not be found.
 null

!ENTRY com.ibm.rational.rhapsody.rtc.integration 1 0 2020-08-24 18:29:32.894
!MESSAGE Connecting RHAPSODY2.8.4.0.0:1612:x64

!ENTRY com.ibm.rational.rhapsody.rtc.integration 1 0 2020-08-24 18:29:35.801
!MESSAGE Failed to connect RHAPSODY2.8.4.0.0:1612:x64.
!SESSION 2020-08-24 18:32:24.501 -----------------------------------------------
eclipse.buildId=unknown
java.fullversion=8.0.5.25 - pwa6480sr5fp25-20181030_01(SR5 FP25)
JRE 1.8.0 Windows 8.1 amd64-64-Bit Compressed References 20181029_400846 (JIT enabled, AOT enabled)
OpenJ9   - c5c78da
OMR      - 3d5ac33
IBM      - 8c1bdc2
BootLoader constants: OS=win32, ARCH=x86_64, WS=win32, NL=en_IN
Framework arguments:  -product com.ibm.team.concert.product
Command-line arguments:  -os win32 -ws win32 -arch x86_64 -product com.ibm.team.concert.product

!ENTRY com.ibm.rational.rhapsody.rtc.integration 1 0 2020-08-24 18:33:09.776
!MESSAGE Connecting RHAPSODY2.8.4.0.0:4132:x64

!ENTRY com.ibm.rational.rhapsody.rtc.integration 1 0 2020-08-24 18:33:12.448
!MESSAGE Failed to connect RHAPSODY2.8.4.0.0:4132:x64.
!SESSION 2020-08-24 18:38:07.642 -----------------------------------------------
eclipse.buildId=unknown
java.fullversion=8.0.5.25 - pwa6480sr5fp25-20181030_01(SR5 FP25)
JRE 1.8.0 Windows 8.1 amd64-64-Bit Compressed References 20181029_400846 (JIT enabled, AOT enabled)
OpenJ9   - c5c78da
OMR      - 3d5ac33
IBM      - 8c1bdc2
BootLoader constants: OS=win32, ARCH=x86_64, WS=win32, NL=en_IN
Framework arguments:  -product com.ibm.team.concert.product
Command-line arguments:  -data file:/E:/Nelson/RTC-Rhap/ -os win32 -ws win32 -arch x86_64 -product com.ibm.team.concert.product

!ENTRY com.ibm.rational.rhapsody.rtc.integration 1 0 2020-08-24 18:38:24.033
!MESSAGE Connecting RHAPSODY2.8.4.0.0:4132:x64

!ENTRY com.ibm.rational.rhapsody.rtc.integration 1 0 2020-08-24 18:38:25.283
!MESSAGE Failed to connect RHAPSODY2.8.4.0.0:4132:x64.

!ENTRY com.ibm.rational.rhapsody.rtc.integration 1 0 2020-08-24 18:39:38.128
!MESSAGE Connecting RHAPSODY2.8.4.0.0:4696:x64

!ENTRY com.ibm.rational.rhapsody.rtc.integration 1 0 2020-08-24 18:39:40.753
!MESSAGE Failed to connect RHAPSODY2.8.4.0.0:4696:x64.
!SESSION 2020-08-24 18:41:26.248 -----------------------------------------------
eclipse.buildId=unknown
java.fullversion=8.0.5.25 - pwa6480sr5fp25-20181030_01(SR5 FP25)
JRE 1.8.0 Windows 8.1 amd64-64-Bit Compressed References 20181029_400846 (JIT enabled, AOT enabled)
OpenJ9   - c5c78da
OMR      - 3d5ac33
IBM      - 8c1bdc2
BootLoader constants: OS=win32, ARCH=x86_64, WS=win32, NL=en_IN
Framework arguments:  -product com.ibm.team.concert.product
Command-line arguments:  -os win32 -ws win32 -arch x86_64 -product com.ibm.team.concert.product

!ENTRY com.ibm.rational.rhapsody.rtc.integration 1 0 2020-08-24 18:41:38.747
!MESSAGE Connecting RHAPSODY2.8.4.0.0:4696:x64

!ENTRY com.ibm.rational.rhapsody.rtc.integration 1 0 2020-08-24 18:41:40.012
!MESSAGE Failed to connect RHAPSODY2.8.4.0.0:4696:x64.

Please someone help me to resolve this issue

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I  think  you best chance of getting this solved is to raise this as a defect and ask support. I think hey will be able to help you a lot easier than the using the jazz forum.

Best regards  Graham Bleakley

Prashanth Manohar Gopi selected this answer as the correct answer

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Thanks for your suggestion Graham Bleakley 

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Question asked: Sep 01 '20, 1:11 a.m.

Question was seen: 1,287 times

Last updated: Sep 01 '20, 5:31 a.m.

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