It's all about the answers!

Ask a question

Unable to change the workitem type from defect to feature

vinay kumar bondugula (7312668) | asked Jul 21 '20, 2:40 p.m.

 Hi All,

Once we create a workitem (Defect or Feature), RTC will allow changing the type of workitem from Feature to Defect or vice versa. But in couple of project areas the Type attribute is disabled and unable to change/modify the type once it is created. We have reviewed the role permissions and could not find difference between project areas. Please let us know what could be the cause for the issue and overcome the issue.


One answer

permanent link
Ralph Schoon (63.1k33646) | answered Jul 24 '20, 2:25 a.m.

I can only assume that there is something wrong with the process customization. I would suggest to look into that - especially the types/type categories, or approach IBM support.

Your answer

Register or to post your answer.

Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.