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User data could not be retrieved - CRJAZ1520E


Ankit Vashistha (106510) | asked Jul 09, 5:26 a.m.
edited Jul 29, 4:56 a.m.
Hi,

User data could not be retrieved - CRJAZ1520E getting this error on trying to open user profiles other than me.

With reference to the question
I have few doubts, like the moment i clicked on user profile i am getting the response without any delay(default is 15sec as per the post) so i thought to increase the time out value as suggested but i didn't found com.sun.jndi.ldap.read.timeout in my jts/admin.


Curious to know the reason why com.sun.jndi.ldap.read.timeout is not listed in my settings.
And how this problem occurred as all users are able to login and perform all the actions, only user profile's other than me are not opening.
However, restarting the JTS server did the job.

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